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Member Since 05 Aug 2010
Online Last Active Today, 04:11 PM

#180303 [Solved] Message: mysqli::real_connect(): (HY000/2003): Can't connect to...

Posted by Krydos on 24 October 2020 - 04:33 PM

1. Max connections per hour (MySQL)


2. Max Concurrent requests.

Johnny=4, Ricky=4, Tommy=unlimited. We may limit the Tommy mysql connections if someone starts to abuse it though. If each mysql connection is only open for a few milliseconds and then closed properly the limit of 4 can usually handle a few dozen users at the same time without errors.

3. Any limitations for web page requests? I am the only one using it. What if 5-10 people use it? Does the threshold is that low?

We offer unlimited page requests, and unlimited bandwidth. We do monitor memory usage and cpu usage though. You can monitor your usage on the cpanel button labeled Account Load. If you get to 100 you have a high chance of being suspended.

4. I see website goes down frequently with 500 Error and be back in couple of minutes or 5. Is it because of load on the johnny server or is it designed like this.

Johnny is an experimental server. This means that he is only suitable for experimenting. If you want speed and uptime we recommend using the production server Tommy.

#180279 [Solved] Suspended: ecomanda

Posted by Krydos on 23 October 2020 - 10:05 PM


#180270 [Solved] VPS CPU Cores Upgrade

Posted by Krydos on 23 October 2020 - 04:53 PM

Alright, I shutdown your VPS, increased the CPUs to 4, and booted it back up.

#180269 [Solved] Suspended: b2croger

Posted by Krydos on 23 October 2020 - 04:37 PM


#180253 [Solved] VPS CPU Cores Upgrade

Posted by Krydos on 23 October 2020 - 01:28 AM

You got 2 GB memory, 2 CPUs, and 50 GB storage for $21.60 for 6 months. 2 GB memory, 4 CPUs and 50 GB storage is $24.30. The difference is $2.70. Go to




And make a payment for $2.70. Let me know by posting in this thread when that is done. In order to upgrade your CPUs I will need to shutdown your VPS for 10 minutes or so, and then power it back on after the upgrade.

#180063 [Solved] Remote Access PostgreSQL

Posted by Krydos on 18 October 2020 - 04:50 PM

Remote access enabled.

#180058 [Krydos] VPS Linux kernel removed

Posted by Krydos on 18 October 2020 - 03:59 PM

Alright, your OS has been reinstalled, and is using the same IP and default password as before. Let me know if you need help with anything else.

#180032 [Solved] Donation

Posted by Krydos on 18 October 2020 - 02:51 AM

I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2021-01-17. Let us know if there is anything else we can help you with. Thank you so much for your donation!

#179982 2020 Server Improvements

Posted by Krydos on 16 October 2020 - 07:54 PM

Just bought a basic VPS. Waiting the email with login details :D

Awesome! Check your email. I just finished it.

#179954 2020 Server Improvements

Posted by Krydos on 15 October 2020 - 10:04 PM

Maybe this will help? https://www.helionet...usage/?p=179952

#179908 [Solved] Account Archived Due To Inactivity

Posted by Krydos on 14 October 2020 - 09:04 PM


#179906 [Solved] Unblock my ip please

Posted by Krydos on 14 October 2020 - 08:55 PM

Unblocked. If you login at https://www.heliohost.org/login/ this won't happen again.

#179855 [Solved] Password Requirements for Forum Login?

Posted by Krydos on 13 October 2020 - 04:30 PM

I see records of that trentenm account being created on 2017-10-07 in the creation log, but the account itself is no longer in the system. It must have deleted at some point.

#179829 [Solved] How to enable intl php extension

Posted by Krydos on 13 October 2020 - 04:43 AM

In the latest or in which one can be enabled xP

Intl is already installed on Johnny's php 7.3 which would be the latest PHP version that we offer. Would you like me to install it on 7.2 as well or would you rather just switch to 7.3?



#179756 [Solved] Suspended: Please unsuspend my account

Posted by Krydos on 12 October 2020 - 05:08 AM

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress.

If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.