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Member Since 05 Aug 2010
Online Last Active Today, 02:10 AM

#172351 [Solved] Error adding domain. Again... (DNS server REFUSED issue)

Posted by Krydos on 28 March 2020 - 09:25 PM

which means idiots would be able to park domains like google.com

#172021 [Krydos] Php Memory Limit raise request

Posted by Krydos on 19 March 2020 - 12:21 AM

Which version of php are you using?


Posted by Krydos on 13 March 2020 - 03:28 AM

Also, the formatting of your post makes it very hard to read.

Seriously. I edited the first one to strip out all the HTML, but I'm not going to do that for all of his posts.


Posted by Krydos on 12 March 2020 - 06:22 AM

The user yo52674 doesn't exist.

#171714 Happy 15th Birthday

Posted by Krydos on 09 March 2020 - 08:35 PM

We have at least one user that is 14. HelioHost existed before he was even born.

#171666 [Solved] The performance limit per account?

Posted by Krydos on 08 March 2020 - 07:44 PM

There are no set amounts that exceeding will result in a suspension. Technically the memory usage and the cpu usage can be unlimited. The way it works is we monitor the overall server performance, and if the server as a whole starts to get overloaded the system suspends the highest resource usage account to restore the server performance. Obviously the server performance on a production server like Tommy is kept at a much higher level than on an experimental server like Johnny where performance doesn't matter as much as just letting as many people as possible have an account. You can monitor your cpu and memory usage with the button in cpanel labeled "Account Load". If you get to 100 and the server load is too high you have a high chance of being suspended.


If you must have numbers, that are more or less meaningless, on Tommy yesterday the highest memory usage account used 1445 GB and wasn't suspended, and the highest cpu usage used 18.9 cpu hours and wasn't suspended.

#171665 [Solved] would you please unblock my ip?

Posted by Krydos on 08 March 2020 - 07:04 PM

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.

#171630 python3.7 throws 500, but python2.7 works

Posted by Krydos on 07 March 2020 - 10:37 PM

The difference is lf37.py has dos line endings, and lf27.py has linux line endings. This usually means that you created the lf37.py file on a windows computer and then uploaded it. To avoid a 500 error you must make sure your files have linux line endings. I've never used it myself, but I've heard the windows program notepad++ can save files with linux line endings. I'm sure there are others as well.

#171578 [Answered] Server use doubt. Hashtag mining.

Posted by Krydos on 07 March 2020 - 12:46 AM

Scraping of other websites is allowed.

#171538 [Solved] Enable remote PostgreSQL

Posted by Krydos on 05 March 2020 - 09:59 PM

Remote access enabled.

#171189 [Solved] Server Transfer Request

Posted by Krydos on 25 February 2020 - 09:09 PM

Is the GoFundMe campaign still running?

Not really. It had been over three months since we had last gotten a donation. The last Lily gofundme we did just closed itself after it went long enough without a donation. I'm not sure how long it has to go before it does that though. Apparently three months isn't long enough.

my account is ecitygr and i want to move from Johnny to Tommy

You're on Tommy now. Thanks for the donation.

#170705 Flask error [.htaccess ?]

Posted by Krydos on 11 February 2020 - 11:01 PM

RewriteRule ^(api\.wsgi/.*)$ - [L]
RewriteRule ^(.*)$ api/flask.wsgi/$1 [QSA,PT,L]

These two lines have to reference the same file name. In the top line you say the file is named api.wsgi, and in the second line you say it's flask.wsgi. Which one is it actually?

The logic behind these two lines is the first one says "Is the request going through api.wsgi? If so stop processing rules and leave the request as is." The second line basically says, "If the request isn't going to flask.wsgi already redirect the request and process it through the .wsgi file." Since the two lines don't reference the same file name it just endlessly loops.

#170641 [Solved] Suspended:deepeenm

Posted by Krydos on 11 February 2020 - 03:07 AM

Your backup can be downloaded from https://www.heliohost.org/backup/

#170543 [Solved] Tax Deduction information about donations and such

Posted by Krydos on 08 February 2020 - 10:20 PM

I summed, created, signed, and sent a receipt for Roy's 2019 donations.

#170435 [Answered] Tommy Interface perpetual loading

Posted by Krydos on 05 February 2020 - 02:00 AM

This should be fixed now.