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Member Since 19 Oct 2017
Offline Last Active Oct 02 2020 03:55 PM

Topics I've Started

[Solved] Suspended : life2

24 May 2020 - 08:19 AM



My account has been suspended.


Following are the details:


a) My Heliohost Username : life2


B) Server : Tommy


c) Heliohost main domain : life.heliohost.org


I have no idea why it has been suspended.  Presently it hosts three domains ( Wordpress)  but all of them are practically personal with hardly any visitors. I had raised a query for my sites being down often and in response one of the admin attached a graph which shows memory usage approaching CPU . The link is :



Would appreciate all advise and unuspension. Thank you.

[Solved] Websites down very frequently

23 May 2020 - 02:57 PM

Hi !


I am hosting three small websites on heliohost presently ( in Wordpress, on one main domain life.heliohost.org) . I have Jetpack plugin on each that sends out a report when any website is down.


I am seeing many such reports that show one or the other website is down for 2 minutes, 10 minutes, 5 minutes etc... about 5-6 at least in a day.


Is this to be expected ? Or is there anyway this can be improved upon ?


Thanks for your inputs !

[Solved] More disk space

20 May 2020 - 08:40 AM

Hi !


I am thinking of adding another  1000 MB to my account. I am reading up this requires a $5 one time donation via paypal, using https://www.heliohost.org/donate/

and then posting here the transaction ID .


Please confirm for me to do the necessary, thanks.


[Answered] SSL not configured error

20 May 2020 - 01:54 AM

Hi !


I am attempting to migrate https://ipworld.in to heliohost. My primary domain at heliohost is life.heliohost.org


1) At heliohost I have created a directory public_html/ipworld  and put various files etc. there and configured database etc. Via https://life.heliohost.org/ipworld the site is accessible.


2) Have changed yesterday DNS for ipworld.in to point to ns1.heliohost.org and ns2.heliohost.org.


3) Created an add-on domain ipworld.in via c-panel at heliohost .  Document root for the domain is public_html/ipworld .


4) Using SSL/TLS manager in C-panel, installed ssl certificate for ipworld.in


Yet now when I try to access https://ipworld.in through a browser it shows :


Ahoy! You're seeing this page because you've reached a website on our service that's not configured to accept secure connections (HTTPS).

If you're a visitor, try visiting this site again, removing the "https" in front of the website domain. Please note that your connection to this user's website will not be secure.

If you're the webmaster of this site, we recommend you take a few minutes to set up SSL so your visitors can connect securely. You can do this from your control panel. If you need assistance, please visit our support forums or Wiki.

Thanks for choosing HelioHost!




The 'set up SSL' link above points to https://wiki.helione...SSL_Certificate which shows a 'Page not found' error.


Please advise what am I doing wrong and how to rectify it. Thank you.