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kr4cher

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  1. I tried locally with a DB client. I remember I had to request remote access for the databases to connect from another IP than the Host. If this is the case I would ask you to enable database access for all IPs again. But that`s really weird. I have no Idea where these databases have gone. 🤯 I used them on Tommy with my existing users for about 2 years now without any problems.
  2. Thanks for your quick support. But unfortunately I still have no access, authentication fails even when I set a new password. Also, is there no way to restore the current state of the database?
  3. Dear Heliohost Team, since about 2 weeks I have no access to my PostgreSQL databases. They are not displayed in Plesk either, but they seem to still exist. However, I get the following error when trying to connect: FATAL: password authentication failed for user "******" I am sure that I am using the correct credentials, as they worked before. The following databases are affected: Server: tommy.heliohost.org kr4cher_teamguard kr4cher_teamguard_test If needed, I will send the usernames via PM. Thanks, kr4cher
  4. Hi, I made a donation via PayPal which was linked to another email. Can you please link it to my account? Transaction ID: 4LE69866M3312412C Heliohost-Account: kr4cher Thank you and good luck with the ongoing migration!
  5. Hi Heliohost-Team, my Account has been suspended due to inactivity. Can you reactivate it, please? It`s in permanent use, I just forgot to login to cpanel User: kr4cher Server: Tommy Domain: tvw.heliohost.org Thanks in advance. kr4cher
  6. Okay, then it looks like I have to generate it server-side. Thanks anyway for the feedback!
  7. Hi, I'd like to have the PostgreSQL uuid-ossp extension installed to generate UUIDs. Is it possible to install it? Server: tommy DBs: kr4cher_teamguard kr4cher_teamguard_test Thanks in advance! kr4cher
  8. Hi Heliohost-Team, could you please enable PostgreSQL remote access for any IP for the following databases: Server: tommy DB: kr4cher_teamguard User: kr4cher_teamguard_prod_user DB: kr4cher_teamguard_test User: kr4cher_teamguard_test_user Many Thanks kr4cher
  9. Hi, I would like to deploy an ASP.NET application. According to the Wiki I have to apply for access first. I would be pleased if you would grant me access within the next 2 days as I need it for my studies. Thanks User: lkarcher Server: Tommy
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