Username: kiwiphnx
Server: tommy
Domain: phoenixadvisergroup.nz
As this is a business website, it is critical that we know the reason why our account has been suspended so we can reestablish our website as soon as possible.
If this is due to resource usage; please be advised that we are in the process of transferring to paid hosting with another provider, but we will need (at minimum) FTP access to our account so we can pull the latest version of the website.
If this is a suspected terms of service violation; what terms do you feel have been violated?
Regards,
Phoenix Adviser Group Ltd.