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rsd

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  1. Thank you wolstech, that makes a lot of sense. I'll try doing that and report here in case it doesn't work (or just edit the message if it does). Sorry Bailey, I assumed otherwise based on namecheap and miwilc's message, my mistake. EDIT : It does work and without any issues so far! Thanks again for all the help. (28.12)
  2. I have contacted Namecheap support again, and they insisted that the .de domains can't be directed to DNS that don't follow the Registry rules and that manually setting them would still revert back to the BackupDNS automatically. They also told me that I can check the status on https://www.denic.de/en/service/tools/nast/ (which is the manager of the .de domain) About changing the provider, as far as I know Namesilo doesn't offer .de domains and even if it did I am reluctant to change as I have been very happy with Namecheap so far. Would it be possible to fix the issue on your side (I assume by assigning a different IP to the second nameserver) ? What can I do meanwhile until the issue is fixed ? I have unsuccessfully attempted a CNAME record, which only works from subdomains, but it directs to the Account Queued page instead.
  3. Thanks for the fast response. I'm just forwarding what they said, all I know is it somehow doesn't work in my case. Screenshot: https://i.imgur.com/Abfx4vg.png
  4. Hi, firstly thanks for providing all of this for free. However I'm having trouble using my domain to access my website. What I did: Under Namecheap Dashboard / Domain / Nameservers / Custom DNS entered "ns1.heliohost.org, ns2.heliohost.org". What happens: After a while ( I'm assuming when it eventually tries the new setup and fails ) it automatically switches back to BackupDNS of Namecheap, and the cPanel tools complain about it when I try to add the domain. Why it happens: I have contacted Namecheap Support about the issue and I was told that "ns1.heliohost.org and ns2.heliohost.org have not been registered yet, thus, ****.de cannot be pointed to the nameservers." and that I should contact my DNS provider and ask them to "register ns1.heliohost.org , ns2.heliohost.org according to the requirements of the Registry.Thus, a minimum of 2 authoritative independent DNS is required. It means that the IP-addresses of each nameserver should differ by at least one number in any octet. Also at least one of them must be connected via IPv4." Relevant Information : domain name : ****.de username : rsd server name : johnny Thanks in advance.
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