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mishra

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  1. First of all, I never make any non-sensical comment anywhere. All I want to know is the so-called "load spike" statistics. From the very beginning, I am saying that I don't have any WordPress installations nor any e-commerce website. As guided by "Jenova", I also checked my "Account Load" Metrix, where the memory load is always lower than 100. I already clarified that there are only two directories are in use, i.e. main domain (static and single page) and /register (for notes download). For the last two days, no account is created by any student on my website. All I do is check the number of students in my database using a PHP script which confirms the same and also that my website is running properly every few hours during office hours. I cannot understand that how running a simple PHP file 5 to 6 times in a day can cause 5+ minutes of downtime on a server. I always appreciate the efforts of every single developer and engineer working in heliohost that they are providing almost fully featured web hosting for free but I am unable to understand the reason for the suspension as I don't receive any warning email with statistics of "load spike" caused by my account neither for suspension. ​I also cannot understand the way you suspend accounts by directly displaying the "suspension page" on a running website. Even if you want to suspend, then suspend by showing a page that displays "Website is not available for a technical reason...Please try after some time" and sending a suspension email in the background to the owner with the correct reasons. This will even not affect the image or goodwill of the person/organization running that website. As I already mentioned that I am also a teacher starting my career and that's why I am hosting for free. As soon as I get a large base of students, I will shift to the paid ones. What I am doing is just asking the reasons for suspension and the possible solutions, but if you think that I disrespect your efforts then sorry for that. I am here on heliohost for more than the last 2 years. Thank you so much for the service. If you believe that I don't deserve an account then it's my humble request to please unblock my Cpanel so that I can take a backup of my website and database and then after feel free to delete my account. Thank You once again for all the support and efforts and sorry for making your server down.
  2. Again suspended!! WOW!! what a system. From last 2 years my account is never get suspended but now it is get suspended again and again. My memory load is always less than 50-60 but still after that get suspended.
  3. On 28 Nov, my memory load is less than 35 but still after that my website is get suspended. Guys, I don't use any proxy or other serious stuff. Its a simple php website where students register to download subject notes and that's it. Kindly, don't suspend it again due to any mistake or unreasonable reason. Thank You!
  4. I am not using wordpress. Even if it is installed but don't have any website installed or in use. There are only two directories are in use i.e. main domain (static and single page) and /register (for notes download). Hand folded request to please set my account not to get suspend directly. Please provide a prior intimation. As a non profit teacher, I have a goodwill for my students and when they saw such a "suspended message" on my website, it has effect on the same. Opportunity of being heard should be given to all before such suspensions. An automatic email should be delivered to all before such action by your servers. Thank You!
  5. a. your HelioHost username: msm b. the server your account is on: RICKY c. your HelioHost main domain: www.madhusudanmishra.in Its an education website from where my students get subject notes. THATS IT, then why it is get suspended. It is not even opened by more than 10 students in a day. The mission is to spread knowledge, in minimum cost to all students, just like the mission of heliohost. Suspension Page will not only destroy the image in front of students but also not a good way to treat members. In a good gesture and a general principal of law, a previous mail should be delivered as an opportunity about suspension to the site owner. Such kind of suspension not only reduce loyalty and trust but also reduces interest in your services. From ever further, kindly intimate in advance about the issue before suspension.
  6. I wait for all 23 hours for the signup to reopen to create an account on Tommy and getup early morning at 5:00 AM for the same and when I select it and click next it again send me to select choices and return me to compare page and show that signup again open after 24 hours. Why this cheating is there???
  7. <?php $dbServername = "localhost"; $dbUsername = "msm_admin"; $dbPassword = "db pass"; $dbName = "msm_loginsystem"; $conn = mysqli_connect($dbServername, $dbUsername, $dbPassword, $dbName); trial login credentials: username > madhusudan pass > test@123
  8. My domain is www.madhusudanmishra.in. All index.php files are working fine but when files which have to make connection with the database are called it shows error 500. For eg: www.madhusudanmishra.in/register is working fine but when someone tries to make a login attempt (file signin.php works) and shows error 500. All php file permissions are set to 644 as well as db user has all privilege given. The same works fine on the localhost xampp. Please help and thanks in advance.
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