First of all, I never make any non-sensical comment anywhere. All I want to know is the so-called "load spike" statistics. From the very beginning, I am saying that I don't have any WordPress installations nor any e-commerce website. As guided by "Jenova", I also checked my "Account Load" Metrix, where the memory load is always lower than 100. I already clarified that there are only two directories are in use, i.e. main domain (static and single page) and /register (for notes download).
For the last two days, no account is created by any student on my website. All I do is check the number of students in my database using a PHP script which confirms the same and also that my website is running properly every few hours during office hours. I cannot understand that how running a simple PHP file 5 to 6 times in a day can cause 5+ minutes of downtime on a server.
I always appreciate the efforts of every single developer and engineer working in heliohost that they are providing almost fully featured web hosting for free but I am unable to understand the reason for the suspension as I don't receive any warning email with statistics of "load spike" caused by my account neither for suspension.
I also cannot understand the way you suspend accounts by directly displaying the "suspension page" on a running website. Even if you want to suspend, then suspend by showing a page that displays "Website is not available for a technical reason...Please try after some time" and sending a suspension email in the background to the owner with the correct reasons. This will even not affect the image or goodwill of the person/organization running that website.
As I already mentioned that I am also a teacher starting my career and that's why I am hosting for free. As soon as I get a large base of students, I will shift to the paid ones.
What I am doing is just asking the reasons for suspension and the possible solutions, but if you think that I disrespect your efforts then sorry for that. I am here on heliohost for more than the last 2 years. Thank you so much for the service.
If you believe that I don't deserve an account then it's my humble request to please unblock my Cpanel so that I can take a backup of my website and database and then after feel free to delete my account.
Thank You once again for all the support and efforts and sorry for making your server down.