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sohamb03

Member Since 13 Feb 2019
Offline Last Active Today, 06:28 PM
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#164320 [Solved] IP Blocked

Posted by sohamb03 on Yesterday, 04:35 PM

What's your cPanel username?


#164317 [Solved] Request for Ricky invite due to Tommy's maintenance

Posted by sohamb03 on Yesterday, 03:14 PM

You were verified.. But since your account had been previously moved to Tommy and you'd donated directly through PayPal also, that's why problem never arose.


#164015 [Solved] Tommy Hosting is Down since a long time

Posted by sohamb03 on 13 September 2019 - 04:36 AM

To add to what @BlueyEmperor, please mind your language. You think the HelioHost staff are lazy? They're working day in and day out to make ends meet and greet Tommy back online again. You have any damn idea what time it takes to setup a server?

FYI at the HelioHost staff are volunteers who operate this company out of their personal time. They have their jobs also.

And kindly get this into your head - the fact that HelioHost offers it's services for free mattress it deserve respect. If you're so impatient and think that the staff are "lazy", just quit HelioHost and find yourself a new host. If you've so much money, then pay some host who have had a better history of uptimes.

Seriously, it's guys like you who make me think whether or not should humanity exist at all. So ungrateful!


#163989 [Solved] The MYSQL server is offline on Ricky

Posted by sohamb03 on 12 September 2019 - 04:10 PM

See Ricky server load here. Lots of blue! Infact, only blue. :-)


#163734 [Solved] Is Johnny Down?

Posted by sohamb03 on 07 September 2019 - 05:55 PM

A DDoS attack.


#163522 [Solved] Help to Pack domain name

Posted by sohamb03 on 03 September 2019 - 09:15 AM

Your NS isn't propagated properly. Also, your domain isn't having the A record.

https://dnschecker.o.../ayegbajosh.com

https://dnschecker.o.../ayegbajosh.com

An admin has to clean it up for you.


#163405 Tommy Server - Account Offline

Posted by sohamb03 on 01 September 2019 - 04:14 PM

Tommy's not yet back. You'll need to wait sometime.

If you haven't already, go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again.

Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up.


#163188 Ricky Invite request

Posted by sohamb03 on 29 August 2019 - 05:32 PM

I amnt so used to DBs but I think it should be only a % sign.


#163187 Reusing Usernames

Posted by sohamb03 on 29 August 2019 - 05:31 PM

Just create a new thread in the Customer Service forum and an admin will assist you.


#163098 [Solved] Account deleted

Posted by sohamb03 on 29 August 2019 - 09:43 AM

Your account wasn't deleted. Tommy's being rebuilt due to a recent crash. Hence it's formatted and all accounts in it are gone.

Go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again.

Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up.


#162952 Reusing Usernames

Posted by sohamb03 on 27 August 2019 - 05:29 PM

You'll need to signup again. If you're a donor, you can receive an invite or you can otherwise make a donation, or signup at midnight UTC.


#162871 [Solved] Queued: abhibabu

Posted by sohamb03 on 26 August 2019 - 03:50 PM

His username is abhibabu


#162856 [Solved] Suspended: allu

Posted by sohamb03 on 26 August 2019 - 02:26 PM

Your account isn't suspended. Tommy's been rebuilt. This means that it's been formatted and the accounts in it no longer exists.

Go to https://www.heliohost.org/backup and download your backup using your previous Tommy credentials.

You may choose to wait till Tommy's back or create a temporary Ricky account which can be moved to Tommy after he's back.

Wait for an admin to clean up your domains from the cluster.

If you're a donor, you can receive a Ricky invite. Otherwise you can sign up at midnight UTC when registrations open up or make a donation (minimum $) to receive an invite. Also, the page does accept card donations.


#162847 [HH#434233] Inactive account

Posted by sohamb03 on 26 August 2019 - 01:56 PM

Tommy's been rebuilt. This means that it's been formatted and the accounts in it no longer exists.

Go to https://www.heliohost.org/backup and download your backup using your previous Tommy credentials.

You may choose to wait till Tommy's back or create a temporary Ricky account which can be moved to Tommy after he's back.

Post your main domain here and wait for an admin to clean up your domains from the cluster.

If you're a donor, you can receive a Ricky invite. Otherwise you can sign up at midnight UTC when registrations open up or make a donation (minimum $) to receive an invite.


#162696 [Solved] [Invite] for reactivation

Posted by sohamb03 on 25 August 2019 - 01:07 PM

You may register with your old email. Anyways Tommy's formatted and your previous account no longer exists.

However that might conflict with the backup system.... So just give it a try.