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sohamb03

Member Since 13 Feb 2019
Offline Last Active Today, 10:00 AM
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#177490 [Solved] Install some python packages

Posted by sohamb03 on 06 August 2020 - 12:00 PM

This support request is being escalated to our root admin.


#177467 [Solved] hh_challthe

Posted by sohamb03 on 05 August 2020 - 06:58 PM

Escalating your request to our root admin...


#177103 [Solved] Unblock IP

Posted by sohamb03 on 23 July 2020 - 06:45 AM

Unblocked the one from where you made this post.

I don't see any similar IP blocked .. if there's an issue please PM me the IP which you want unblocked, just in case you wouldn't like to post it publicly.


#177101 [Solved] Request to unarchive account.

Posted by sohamb03 on 23 July 2020 - 05:16 AM

Escalating your request to our root admins...


#176854 [Solved] I need more Python modules.

Posted by sohamb03 on 14 July 2020 - 07:07 PM

Escalating your request to our root admins...


#176849 [Solved] Your account has been archived due to inactivity

Posted by sohamb03 on 14 July 2020 - 03:25 PM

That utility isn't available here. Check out our guide to Python - https://wiki.helione...utorials/python


#176526 [Solved] Python

Posted by sohamb03 on 01 July 2020 - 03:07 PM

You can put the "#!/usr/bin/python3.6" shebang at the top of any Python file, set it's permissions to 755 and execute it via the browser/cron job.


#176254 [Solved] Account suspended

Posted by sohamb03 on 21 June 2020 - 11:47 AM

Unsuspended again. 

 

Oops .. just read the above comments. Probably you might be suspended again. 




#176101 [Solved] My account (maplear) has been archived

Posted by sohamb03 on 19 June 2020 - 07:14 PM

Escalating your request to our root admins...


#176000 [Answered] I want to connect to a MySQL database from a database client

Posted by sohamb03 on 17 June 2020 - 01:47 PM

For MySQL Database, the connection parameters are as follows:

 

  • Host - `yourserver.heliohost.org` (for example, if you are on Johnny, hostname is `johnny.heliohost.org`)
  • Port - 3306 (MySQL default)

Other parameters are database name, database user, and a password. 

 

Also, remember that if you are trying to connect to the database from any other application other than on the server itself, you need to enable remote connection. To do so, go to Remote MySQL section in cPanel and add a % in Access Hosts.  

 

I hope that helps. If you need any other information, let us know. :)




#175932 How to disable AutoSSL?

Posted by sohamb03 on 15 June 2020 - 09:40 AM

Hmm your certificate still seems to be issued by Cloudflare. Try removing it through the `Edge Certificates` tab.


#175723 [Solved] Account suspended

Posted by sohamb03 on 08 June 2020 - 03:58 AM

I've heard that sometimes the person (s) actually suspended isn't the one causing high load. Nevertheless, an admin will point out the cause. :)


#175553 [Solved] Please unsuspended my account

Posted by sohamb03 on 02 June 2020 - 05:03 AM

Your account just needed renewing, but I've done that for you. Now you should be able to login. :)


#175384 [Solved] Username Change and Package Installation

Posted by sohamb03 on 27 May 2020 - 04:08 PM

Thanks for your kind words.

If you need help with anything else, let us know. :)


#175357 [Solved] Suspended: dragdow2

Posted by sohamb03 on 27 May 2020 - 04:57 AM

You were suspended for causing high server load.

1416% more cpu than #2.
I've unsuspended your account, but please try to limit the load you put on our servers. If you need help figuring out what caused the high load, let us know, we might be able to help.