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Member Since 13 Feb 2019
Online Last Active Today, 07:10 AM

#170475 [HH#409866] Ip address not found

Posted by sohamb03 on 06 February 2020 - 09:09 AM

What's the domain you're having problem with?

#170195 [Solved] Can not login

Posted by sohamb03 on 23 January 2020 - 09:42 AM

That's bcuz your ISP changes your IP to frequently which expires the security token in cPanel and it logs you out everytime.

This isn't any of your fault though, it's your ISP. The only way to tackle this problem is to use a proxy or a VPN.

#170068 [Solved] Is Johnny server down? or just Devansab.com

Posted by sohamb03 on 19 January 2020 - 09:36 AM

That's quite unusual, and I've no idea what's wrong, maybe a root admin could help with this rather. :)

#169992 [Solved] Domain moving

Posted by sohamb03 on 17 January 2020 - 09:20 AM

The main domain change script has a low efficiency and sometimes, it doesn't work at all. An Admin or a Moderator will manually update that for you.

#169908 Use Cloudflare alongside Heliohost.org?

Posted by sohamb03 on 14 January 2020 - 09:38 AM

Assuming you're on Johnny since you're asking this question, I'll answer your questions about this. Cloudflare is nothing but a means of proxying the traffic to your website through a separate IP and hence troublemakers aren't able to see your public IP, in this case Johnny's IP, where your site is hosted.

If you're on Tommy and Ricky, Cloudflare wouldn't be the ideal choice as it'll interfere with AutoSSL and break the website.

However, you can safely change your nameservers to that of Cloudflare. Do remember to add the domain on Johnny first otherwise you'll have to add the domain here before adding on Cloudflare, otherwise you won't be able to add it afterwards.

Coming to the other questions, you'll be able to login to your account as usual. The DNS records are automatically synced with Cloudflare so you'd be able to remain using the email service. As I said earlier, Cloudflare only proxies the traffic to your website, so it'll continue to be hosted on HelioHost itself, and not on Cloudflare.

Do remember one thing, that you'll not be able to use the 'DNS Zone Editor' from your cPanel any longer. If you'd like to add or remove or update any DNS records, you'll have to do it through the Cloudflare dashboard.

Just as a side note, since you only want the SSL, you could go for a Let's Encrypt SSL certificate which can be obtained and installed free of cost on your website and it'll show the green padlock, using this tutorial - https://wiki.helione...my_with_ZeroSSL . However that only applies to Johnny as Tommy and Ricky have cPanel AutoSSL. Hope that helps! :)


#169182 [Answered] Host an ASP.NET Core web app

Posted by sohamb03 on 23 December 2019 - 06:26 PM

Wolstech will set that up for you.

And you can have two accounts provided one is on Lily and one is on one of the other there servers. Keeping a double account on Johnny, Ricky or Tommy is of course not allowed, but possessing an account on Lily and another Linux server is absolutely not a problem. :)

#169169 [Solved] ioncube error

Posted by sohamb03 on 23 December 2019 - 08:02 AM

Ioncube extension cannot be installed on free hosting due to a history of abuse.

If you'd really need that extension, you can always consider buying a VPS: https://www.heliohost.org/vps

#168995 [Solved] Domain Issue

Posted by sohamb03 on 17 December 2019 - 02:37 PM

This is bcuz Apache restart is pending on Johnny which otherwise takes care of this.

Refer: https://www.helionet...ng/#entry168991

#168744 [Solved] Suspended: f.sharafi71

Posted by sohamb03 on 11 December 2019 - 03:58 PM

Unfortunately, since we're based in the USA, international embargoes and sanctions prohibit us from offering our services to users in the country of Iran.

Refer: https://www.helionet...ob/#entry168672

Personally, I don't like this at all, but ultimately HelioHost being a registered organization in the US must abide by the norms. Extremely sorry for this! :(

#168503 Where do I put my Django Files?

Posted by sohamb03 on 05 December 2019 - 05:48 PM

Refer to this for further information: https://wiki.helionet.org/Django

#168496 [Solved] proc_open

Posted by sohamb03 on 05 December 2019 - 05:42 PM

Yeah sure, Krydos should be able to install the PHP extension for you.

#168438 [Solved] Tommy unreachable (500 errors)

Posted by sohamb03 on 04 December 2019 - 03:51 PM

You're not the only one reporting this. There have been a dozen such reports already by people on and off Discord, and I myself noted this an hour ago. Sometimes Tommy is stable but of late, his load pushes upto even some 50 or so, with the normal being around 7.

I've reported this to Krydos, and I'm sure he'll look into this, when he's online this morning. :)

#167824 [Solved] Suspended: suman7

Posted by sohamb03 on 23 November 2019 - 12:19 PM

That being the case, you'll have to PM an admin a pic of your and your brother's government issued ID card.

Since you're an Indian (I assume from your username) you can send pics of both of yours Aadhar Card should do.(Cuz that's issued even if you're not an adult yet)

#166000 [Solved] Remote access to PostgreSQL

Posted by sohamb03 on 16 October 2019 - 04:30 PM

Krydos can set that up for you.

#165768 [Solved] spandso - Account takes long time to be created on Tommy

Posted by sohamb03 on 10 October 2019 - 09:16 AM

Most probably you signed up with the same main domain as before without getting it cleaned up first. Post your main domain here for an admin to cleanup and then you'll be resent an invite.