Richardgvr

Try setting it to /home/gvr590/public_html/ and upload all of your files again. Thanks to Krydos and wolstech.... I'm up and running again! I really appreciate it guys!! Thank you!!

Thank you for replying. I moved all the files to the public_html folder, and now my home page is black (and blank). If you highlight the blank page, there is some text that becomes visible, but it's undecipherable to me. I did notice that in the public_html folder, there is a cgi-bin folder that is empty. Is that potentially my problem?

That domain is still being hosted on Stevie, which is offline. What you need to do is go to https://tommy.heliohost.org:2083/frontend/paper_lantern/park/index.html and park greenvalleyrecording.com. Once you do that it should start working in 30 minutes or less. I clicked on the "park link" you provided and was taken to a cPanel "Alias" assignment page. I created an alias for www.greenvalleyrecording.com and saved it. Now, a half hour later when I put www.greenvalleyrecording.com in a browser address bar, I get a page that simply says "Index of/" with some other empty headings. Please try that URL and you'll see what I mean. It must have something to do with the fact that my new user name is different from what it was on Stevie and the directory structure in the cPanel file is different. I'm really over my head here and am appealing to you for help. Thank you for your time. By the way, in my ftp program, this is what is set as my "Initial Remote Host Directory": /home1/richard/public_html/greenvalleyrecording.com Is that correct, and if not, what should it be? (It appears that in cPanel File Manager that the root directory is /home/gvr590. All my files are correctly listed there... so why is the website not showing up in a browser? Thanks.

Okay, I logged on to Tommy with my new username gvr590 and new password and uploaded from my ftp program all my files. But I can't get into the to site. I'm really not technical enough to know what's wrong... I'm guessing my URL isn't pointing to the correct spot, put I don't know how to fix it. Can you please help me? My URL is www.greenvalleyrecording.com and it used to go to my Stevie greenvalley.heliohost.org web site. What should I do to make this work again? Thank you. Richard

Yes I can, but I had richard as my user name since I first signed on with my website (I'm not referring to my forum name; but rather my web user sign-in name). I'm surprised that I wouldn't continue to have access to the same name as when I was on Stevie.

Thank you. I found that my old username "richard" is now not available. Can that be made available again, or should I use a new one?

If you create an account on Tommy by clicking the link in your invitation email your website will probably be available for people to access in about 30 minutes or less. That's GREAT. Thanks. I'm moving http://greenvalleyrecording.heliohost.org/?9096 and e-mail address richard@greenvalleyrecording.com to Tommy.

Okay, thanks for replying... and you probably can't answer this specifically, but do you have a rough estimate as to what "it probably won't be long" means? A day... two days, a week? Sorry to be a pain, but I am obviously concerned about people not having access to my website. Thanks again. Richard

I too received an invitation to Tommy, but the e-mail message says "We are only inviting a few people to help beta test the server before it goes live." So my question is: when will Tommy go live? My goal is (obviously) to get my website back up ASAP. ​Thank you.

No. You'll need to post back to have it changed to Stevie again. Sorry to be dense... but am I to understand that I can't just move my site to Johnny and leave it there? Thanks for your time.

Hi, If I move my website that's currently on Stevie over to Johnny, will it automatically be placed back on Stevie after he's repaired, or would I be advised to leave the site on Johnny? Thank you.

Great... thank you for answering.

I don't mind at all using the http://stevie.heliohost.org:2082/ link, so long as my site is not suspended. username: richard server: Stevie site address: greenvalleyrecording.heliohost.org Can I be confident that I will not be suspended if I don't log in through the home page? Thank you. Richard

I have been unable to access C panel from the home page for days. Please don't delete my account. I also can't get into my mail program (Horde). I get a message saying I've entered the incorrect user name and password. greenvalleyrecording.helios.org My site is on Stevie. Thanks, Richard EDIT: I was just able to get into my mail. But still unable to access CPanel through HelioHost.org sign-in at bottom of page.

You got 'er fixed... thanks!