Thank you for the advice about Tommy subscription. Thank you for the previous domain reassigned. Thank you for all the CPanel options available for free. Cpanel is now accessible. FTP is not working. Port and host are correctly updated from johnny to tommy but authentication is rejected. Other parameters are 100% correct, as it was working with the previous account. I tried with several ftp users, none of them works. It looks like the issue of the previous account: is anything frozen for FTP on this account ? 4 first tries: key exchange, user seems accepted but connection fails. Next tries: no connection to server, no key exchange. IP blocked ? For users/developpers interested in Tommy subscription, here's how I subscribed with the useful advice from Wolstech: 1 minute before reset: subscription. Email validation redirects on server choice. Check Production. Validate. On reset: press Refresh. Refresh button turns into Next button. Tommy is already checked, click Next. Type domain name. Got kicked to captcha again (even under 60s). Check Production, Validate Tommy, reenter domain, this times password is asked. This line above took me probably 1-2 minutes. I waited a few days, before trying to connect to anything except support forum (helionet.org) to avoid account freeze. I got access to CPanel after manual password reset.