Thank you for your efforts in investigating this, but I'm actually of the opinion that this won't stop with the vindictive users that reported the site (and are behind many of those posts/accounts btw) and they will keep bringing drama over to heliohost which I'd rather avoid. It pains me that this petty drama was brought to an unrelated party, and for that I apologise. We were actually planning on moving to a paid host within the next few months, but this series of events just moved plans for that quicker. Basically what I'm saying is that it's best for you to drop support of the site. The site will continue to get these problems regardless of how much we deal with it and I'd rather not continue this further. I must also add that we do in fact severely lack the means to prevent ban evasion, and I'm looking into better methods for this small site. Still I'm thankful for the short time you hosted us when we needed a quick free host, heliohost was perfect for what we needed. I'm also wondering if there's a quick way I can get the site's files/db in the meantime. The site is not up right now on the new host so no one will be able to post, in case you were worried about more trolls on the site taking advantage of the situation.