Dear Customer Service ! My name is Nikolaos Papageorgiou and I recently came across your hosting service ! I paid 25$ last Saturday via PayPal to get a Tommy server account and initiated all actions. Unfortunately, I acted hastily and during domain name submission I inserted the domain : nikpapws.heliohost.gr without prior notice that it is NOT free. However, I saw it in Sunday and I used "Change Main Domain" from HeliosHost Tools to change it to: nikpapws.heliohost.us Eversince, no change has been made whatsoever ! I have contacted chat twice, they have tried to change it with no success yet ! Please let me know what actions should be made to rectify it and get my changed name domain registered ! My details are: Domain name account name: nikpapws Domain name account related email: nikchem@ath.forthnet.gr Previous main domain name: nikpapws.heliohost.gr Requested main domain change to: nikpapws.heliohost.us My sincerely thanks in advance ! SIncerely yours, Nikolaos Papageorgiou P.S. I am attaching you my HelioHost Tommy Invitation