His issue has nothing to do with the issue above.
@latestnewsheadline
I recieved your PM and was able to login to your account via ftp this morning before Stevie went down. I'm guessing your problem might be your ftp client. As soon as Stevie comes back up try logging in through this:
http://byrondallas.heliohost.org/tools/ftp/
My ftp client was ok before the issue and I didn't change any settings. When I saw the problem, I verified it with 2 ftp clients from 3 different ISP and all fail to connect via ftp.
I hope that all will be ok after stevie returns
Done!
Hi again!
Stevie is up, my site is up, my FTP isn't
I can connect to other hosting via ftp, but not this.
I can connect into cPanel, but not via ftp. The same error. Can you check please.
Thanks.