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HelioHost

Member Since 17 May 2012
Offline Last Active Yesterday, 02:49 AM
-----

Posts I've Made

In Topic: [HH#891203] Move to Tommy server

Today, 11:32 AM

Thanks a lot.

On Mon, Dec 10, 2018 at 2:30 PM Heliohost Support
wrote:

> Moving...
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic4722
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

In Topic: [HH#250956] SIgnin problem

Today, 08:11 AM

Will do, thanks!

On Mon, Dec 10, 2018 at 11:07 AM Heliohost Support
wrote:

> Yes, please proceed. I like to donate and move to server TOMMY because i
> need for production.
> On Mon, Dec 10, 2018 at 12:06 AM Heliohost Support
> wrote:
> > A lot of times that invalid login error on Johnny accounts is caused by
> > the server load being too high. When the load is so high it causes the
> > logins to time out. If you're changing servers anyways an admin can move
> > your account for you if you're a donor, or if you want to move for free
> an
> > admin can delete your account for you. Just make sure you have everything
> > backed up first. Let us know how you'd like to proceed.
> >
> > You may view the status of your ticket by visiting:
> >
> > https://www.helionet...p?showtopic4719
> >
> > Thank you,
> > Heliohost support
> > https://www.heliohost.org/
> > https://www.helionet.org/
> >
> >
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic4719
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

In Topic: [HH#250956] SIgnin problem

Today, 08:07 AM

Yes, please proceed. I like to donate and move to server TOMMY because i
need for production.

On Mon, Dec 10, 2018 at 12:06 AM Heliohost Support
wrote:

> A lot of times that invalid login error on Johnny accounts is caused by
> the server load being too high. When the load is so high it causes the
> logins to time out. If you're changing servers anyways an admin can move
> your account for you if you're a donor, or if you want to move for free an
> admin can delete your account for you. Just make sure you have everything
> backed up first. Let us know how you'd like to proceed.
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic4719
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

In Topic: [HH#510544] Re: Website not opening

Today, 04:56 AM

Its working now thanks.....

On 9 December 2018 9:50:18 AM Heliohost Support wrote:

> OK thanks again for your help and cooperation
> On 9 December 2018 9:47:55 AM Heliohost Support wrote:
>> That account is active, however the domain is still queued and can take a
>> few hours to start working completely. You should be able to sign in now
>> (assuming Johnny isn't down from load again). If you can't sign in, please
>> reset your password: https://johnny.helio...setpass?start=1
>>
>> In addition, please be aware that Johnny is not designed for users who need
>> uptime or speed (you won't get much of either on Johnny, as you're
>> experiencing), and as such is not suitable for hosting production websites.
>> If you need your account to actually work when you want it to, you really
>> need to move to another server
>> (http://wiki.helionet...ng_your_account).
>>
>> You may view the status of your ticket by visiting:
>>
>> https://www.helionet...showtopic=33787
>>
>> Thank you,
>> Heliohost support
>> https://www.heliohost.org/
>> https://www.helionet.org/
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=33787
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/

In Topic: [HH#510544] Re: Website not opening

Today, 04:55 AM

Dear Support,

I was able to login to my control panel. But the website in not opening on
any browser. I trued clearing the cache. Used different browsers and
laptops/PC but the web site is still not opening.

Kindly check.

On 9 December 2018 9:50:18 AM Heliohost Support wrote:

> OK thanks again for your help and cooperation
> On 9 December 2018 9:47:55 AM Heliohost Support wrote:
>> That account is active, however the domain is still queued and can take a
>> few hours to start working completely. You should be able to sign in now
>> (assuming Johnny isn't down from load again). If you can't sign in, please
>> reset your password: https://johnny.helio...setpass?start=1
>>
>> In addition, please be aware that Johnny is not designed for users who need
>> uptime or speed (you won't get much of either on Johnny, as you're
>> experiencing), and as such is not suitable for hosting production websites.
>> If you need your account to actually work when you want it to, you really
>> need to move to another server
>> (http://wiki.helionet...ng_your_account).
>>
>> You may view the status of your ticket by visiting:
>>
>> https://www.helionet...showtopic=33787
>>
>> Thank you,
>> Heliohost support
>> https://www.heliohost.org/
>> https://www.helionet.org/
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=33787
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/