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Member Since 17 May 2012
Offline Last Active Nov 27 2020 05:18 PM

Topics I've Started

Websiteplanet.com Interview

27 November 2020 - 05:18 PM

Marko Velimirović over at websiteplanet.com conducted an an interview with HelioHost's CEO, Ben Frede, and published an article about us. You can check it out at



[HH#113442] Some questions

25 October 2020 - 06:03 PM

Username: mariksh, Server: Ricky, Main domain: mariksh.heliohost.us


I cannot login to the forums with my username and password.
When I try to sign up with my email, it say the email already in use.
How do I log in to the forums?
My username is mariksh

Also, how can I install python on my server?
Is there any docs on this for beginners?
I also would like to try django but I can't find none of them.
I want to learn about Web driver and selenium. Do you support this?

And last, when inactive for how long until you cancel the account? And will you notify by email to activate the account before you deactivate it?


[HH#687656] Error white installing Feng Office in Softaculous Installer

25 October 2020 - 06:03 PM

Username: ktsoftpk, Server: Ricky, Main domain: ktsoftpk.heliohost.us


I am installing Feng Office script using Softaculous installer but getting
the following error:

The following errors were found :

- Could not make the query numbered : 100
MySQL Error No : 1709
MySQL Error : Index column size too large. The maximum column size is
767 bytes.

My Domain is:


Kindly help


[HH#220704] Heliohost Account Wipe

25 October 2020 - 06:02 PM

Username: shk, Server: Tommy, Main domain: dshi.ml

---------- Forwarded message ---------
From: Shi Heng Kai
Date: Sun, 25 Oct 2020, 3:26 pm
Subject: Heliohost

Hi Admins. Can you delete my account and re-create it for me? Also, I have
donated to the servers before and got access to the Tommy servers. Please
restore my access to Tommy servers after wiping my account.

*Shi Heng Kai* - Chat @ Spike

[HH#362605] Re: Fundraiser Update and VPS Sale

25 October 2020 - 06:02 PM

Username: N/A, Server: N/A, Main Domain: N/A

Dear HelioHost

i just donated 10 dollars to the campaign, but I realized I used a
different email than the one in my heliohost account.
So you obviously don't know which account to increase the space to.
So my heliohost username is: jd and the email in your records is:
Currently my storage is 2 gb.

The *donation summary:*
Benefiting charity:
Helio Networks
GoFundMe Charity
Transaction ID:
Oct 25, 2020 04:20:56 PDT
Your contribution:
$11.00 USD
Tax deductible contribution: $10.00 USD

Again, thank you for a brilliant service!
all the best

Athanasios Sklapanis

On Wed, Oct 14, 2020 at 6:50 PM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
> Fundraiser Update and VPS Sale
> Hey jd,
> Just wanted to send out an update to let you know how our fundraiser is
> going.
> 53 people have donated $1085 so far!
> That's a great start! We're already over 40% of our way to the goal in
> less than two weeks. So, if you're one of those 53 people we want to say
> thank you so much. You should have all received your thank you gifts by
> now, and if you haven't please reply to this email or post on our support
> forums to let us know. If you're curious what the thank you gifts are just
> click the GoFundMe link below to read about it. If you can spare a few
> bucks to help your favorite non-profit, that'd be awesome too. Every little
> bit helps.
> We also have more great news!
> HelioHost is putting our VPS on sale even cheaper than our already low
> prices to help raise funds before the end of the year. If you've been
> thinking about trying a VPS to host your website for a while, or if you're
> curious about it now is a great time to sign up.
> If you have no idea what I'm talking about VPS stands for Virtual Private
> Server. Our free hosting is shared hosting which means thousands of other
> users share the same server with you, and can cause downtime for your
> website with their high load. On a VPS you have the whole server to
> yourself. You don't have to worry about getting suspended for high load.
> You don't have to worry about someone else causing a load spike. It's just
> you, and you have root access to the entire operating system so you can
> install anything you want, or change any setting.
> Until this fundraiser ends, or until we run out of room for new VPS, we
> will be offering:
> - 1 GB of extra memory for each VPS purchase.
> - 10% discount if you purchase 6 months of service in advance.
> Also, if you already have a VPS on a monthly plan feel free to contact us
> by replying to this email to get the 10% discount. You can check out all of
> the configuration options at https://www.heliohost.org/vps/ but the basic
> model is 1 GB memory, 2 cpus, and 50 GB hard drive for $4 per month. Right
> now you can get 1 extra GB memory for free and also save $2.40 total off
> your total when you buy 6 months in advance for $21.60 by paying through
> the fundraiser. That's an amazing deal!
> Let us know by replying to this email if you'd like to get the sale price,
> or if you have any questions. Thanks!
> GoFundMe
> [image: Twitter] [image: Facebook]
> [image: Phone Number]
> [image: Support Forum] [image:
> Email]
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