thejak33

Thank you now i can login from cpanel direct login.. Yes im set the cloudflare to offline since my web showing suspended page.. and i can fix this now.. Problem solved, thanks

i still can't login, it says invalid login.. can you delete my cron job before unsuspended my account? because it is run every 3 minutes.. and now i can't login again.. thanks

HelioHost username : thomasar Server : Stevie Domain : thomasariyanto.tk

why? i need my files back..

Username: thejak33 Server: stevie Domain: http://www.thomasariyanto.com my account suspended?

hmm i dont know about that can you delete the malware files and unsuspend my account please? i need my files back

Heliohost Username: thejak33 Server: Stevie Domain: http://www.thomasariyanto.com why my account suspended?

I can't download my backup site, because its too large.. can you help me to tell the infected file name and location? thx. EDIT : now i can't login to my cpanel

a. HelioHost username: thejak33 b. Server: Stevie c. HelioHost main domain: thomasariyanto.com why my account suspended? and i can't login to my cpanel? please reply, thx.

Your account is unsuspended. Please fix the problem as soon as possible. Problems like this affects all the users on server. how to fix this problem?

HelioHost username: thejak33 Server: Stevie Domain: http;//thomasariyanto.com why my account suspended?

/home1/thejak33/public_html/jak/0x14/p.zip okay thx.. it cleaned~

I have unsuspended your account so you may fix this issue. Please remove these files in 24 hours, or your account will be re-suspended until an admin can delete them for you. can you tell me the file name?

HelioHost username: thejak33 Server: Stevie Main domain: http://thomasariyanto.com can you tell me why my account suspended again??

thanks and im sorry about that..