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Member Since 25 Oct 2009
Offline Last Active Today, 12:12 PM

#156307 Connecting to Database?

Posted by wolstech on 19 February 2019 - 04:30 PM

Krydos knows more about Java than most of us. Lets see if he knows why this doesn't work...

#156167 [Solved] Archived due to inactivity

Posted by wolstech on 12 February 2019 - 08:12 PM

It's always on and can't be turned off. If you didn't receive one, it's because it likely ended up in your spam bin (most of our emails are marked as spam, so you probably need to watch for it and mark as "Not spam" to get them to deliver).

#156146 [Solved] Suspended

Posted by wolstech on 11 February 2019 - 05:08 PM

I removed your domain webcycle.in from your account for you. If it gives an error or you need another domain removed, let me know and I'll check it.

#156130 Account Suspended - problems with domains

Posted by wolstech on 11 February 2019 - 12:26 PM

I never actually deleted that account...I was going to let it expire on its own, which is the normal protocol for unwanted multiple accounts.

I've actually deleted it now. Give it an hour then try adding them.

#156093 [Solved] Suspended: retrope

Posted by wolstech on 09 February 2019 - 01:31 AM

I will remove the second account for you  :)


Please let us know if you need anything else from us, we'll be glad to help.

#156062 [Solved] Suspended: pure kailash

Posted by wolstech on 07 February 2019 - 11:39 PM

Krydos is much better at explaining how the load suspensions work than I am, so I'll leave that to him :) I can say if you're concerned about load though, you can ask and he'll tell you where you stand.

#156054 [Solved] suspended: micou

Posted by wolstech on 07 February 2019 - 10:27 PM

Causing high server load. 590% more memory than #2. /home/micou/public_html/cgi-bin/videoclip.pl

You're suspended for severe overuse of resources. From the looks of it, you're retrieving or processing video files, which is very resource intensive and too heavy for Tommy. We recommend a VPS for this sort of usage: https://heliohost.org/vps/ The file listed has been renamed so it won't run, please delete it.


You've been unsuspended.

#156006 [Solved] Unable to stop python script

Posted by wolstech on 04 February 2019 - 01:16 AM

All processes for user sebas have been killed.

#155945 [Solved] Please unblock ip

Posted by wolstech on 30 January 2019 - 09:33 PM


#155812 Tommy server – Phpbb sql error?

Posted by wolstech on 24 January 2019 - 04:36 PM

Did you change your file permissions? If you upload your own files, you need to make sure the permissions on them are set to 644. All folders inside of public_html (but not public_html itself) should be 755.


When you upload, the folders are usually 775 and the files are 664 by default (note that center number!) and need to be changed. Apache does not like files and folders being writable by the group.

#155776 [Solved] Can't Addon New Domains

Posted by wolstech on 21 January 2019 - 07:28 PM

It's because your account is full...

#155752 OVH domain redirection to Tommy server

Posted by wolstech on 20 January 2019 - 01:38 PM

Nope. If you're seeing the hello world you uploaded, it's working. Now you just need to build some content...

#155736 [Solved] Suspened: arkham19

Posted by wolstech on 19 January 2019 - 02:25 PM

You probably tried signing in when tommy was down last night. He was down quite a bit last night due to what appears to be high load but is now back up. http://heliohost.grd.net.pl/monitor/

#155521 [Solved] jurisconsult

Posted by wolstech on 11 January 2019 - 02:52 PM

More than likely you either have a weak password or an infected website. I'll let Krydos take a deeper look before we unsuspend it.

#155507 [Solved] jurisconsult

Posted by wolstech on 11 January 2019 - 10:44 AM

Your account is suspended for sending spam. Can you explain the below report we received?

We have received a complaint about your account. Please investigate and fix within 24 hours.

Hurricane Electric Abuse Department

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From: "CANAD.. PHARMACY" <contact@jurisconsult.mg>
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Cc: c5d09657a59c4588afe1f1f28d7f3b65@sbcglobal.net, 87213eedd875dcbb5d1fc38df8352b5a@gmail.com,
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Subject: PHARMACY WEBSITE - mending masculine ability
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