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Member Since 25 Oct 2009
Offline Last Active Today, 12:32 AM

#186341 Question About Tommy & SSL Certificates

Posted by wolstech on Yesterday, 09:46 AM

I just manually forced it for you to speed it up. It was scheduled to check at 5:37PM, so if I hadn't, you would've gotten it in another 12 hours.

Now that I did that, you'll probably get it within 2 hours or so.

#186331 Question About Tommy & SSL Certificates

Posted by wolstech on Yesterday, 02:38 AM

It can take up to 24 hours for it to get a certificate. Also, make sure you do not have a forced SSL redirect on your domain (or that the .well-known folder has an exception). That folder must be accessible over plain HTTP or it will fail.

#186328 [Solved] Moving Account To New Server

Posted by wolstech on Yesterday, 12:26 AM

Sent. Please keep in mind you'll need to pick a different username.

#186245 [Solved] Please unblock Crayon

Posted by wolstech on 14 May 2021 - 08:32 PM

Unblocked as well. He probably tried signing in before we restored it...

#186002 [Solved] ASP.NET support

Posted by wolstech on 10 May 2021 - 07:04 PM

It should be done late this afternoon or this evening (Eastern time). I just have to get to a computer where I can do it (we're an all-volunteer staff, I'm at work at the moment on mobile...).

#185901 [Solved] Problem connecting to external MySQL db

Posted by wolstech on 05 May 2021 - 03:17 PM

Received PM:

I'm so glad I discovered HelioHost.


This level of dedication and support is just wow.


Thank you very much for your help.



You're most welcome :) Let us know if you need anything else.

#185848 [Solved] Move my account to Tommy

Posted by wolstech on 03 May 2021 - 09:26 PM

You've been moved to Tommy. It may take an hour or two for your domains to start working again.


Thank you for the donation :)

#185719 [Solved] Account suspended

Posted by wolstech on 28 April 2021 - 11:52 AM

It's not working, it's just placed where it will never execute so there's no chance for it to run and produce an error. A return statement ends the function and sends the program back to whatever called it. Putting unlink after return means the function ends and returns before it ever gets to the unlink statement.

#185694 [Solved] Account suspended

Posted by wolstech on 27 April 2021 - 04:54 PM

It’s suspended for filling /tmp, which causes the server to stop working properly.

This is usually due to software that is either poorly written, broken, or is otherwise failing to clean up after itself. PHP’s Imagick also causes this quite a bit.

You’ll need to go through your code and figure out what’s causing this.


#185663 [Solved] Account suspended Due to inactivity

Posted by wolstech on 27 April 2021 - 12:11 AM


#185661 [Solved] Account suspended Due to inactivity

Posted by wolstech on 26 April 2021 - 11:23 PM

I'll unarchive this as soon as another user's account that's moving from Ricky finishes doing its thing...


Also, do you have the donation transaction ID? The $5 can get you an extra 1000MB of space once I unarchive you.

#185552 is it possible to manually reboot a VPS?

Posted by wolstech on 22 April 2021 - 02:32 PM

No there is not at this time.

#185550 ran out of Disk space

Posted by wolstech on 22 April 2021 - 09:39 AM

You have to delete something from your account. Check the tmp folder, there's often a lot of data for the metrics software in there. If you don't need your metrics data, you can delete everything in the folder.

Also, if you use the cPanel file manager, empty the trashcan.

Beyond that though, you would have to purchase more disk space. It's $5/1000MB with a max of 5000MB per person.

#185539 [Solved] Tommy Account request

Posted by wolstech on 21 April 2021 - 06:18 PM

Invite sent. Thank you for the donation :)


You won't be able to use the same username though because the invite went to the paypal email address which doesn't match the forum account with the same name. If you want the username to match on the forum and server, I'll either need to rename the forum account temporarily, or change its email address to match your donation. Which would you prefer?

#185521 account is glitched

Posted by wolstech on 21 April 2021 - 10:12 AM

I don't see any account for you. Do keep in mind when you delete your account that it is not instant and can take an hour or more. The account will think it's inactive until it fully deletes.