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Member Since 25 Oct 2009
Online Last Active Feb 21 2023 07:22 PM

Topics I've Started

[Solved] Ricky Trouble

09 April 2020 - 06:24 PM

Solid reds across the board for him: http://heliohost.grd.net.pl/monitor/ Server does seem to be alive, but certain things on it aren't working. cPanel seems to be dead, but Apache is alive, as is SSH and FTP.


Any ideas?

[Krydos] Tommy Performance

10 March 2020 - 07:12 PM

Is there something going on with Tommy? I've been seeing tons of load spikes and can't even log into cPanel much of the time. Applications are throwing 500 errors or database errors more often than not.


Trying to see server information or even my own account load in cpanel keeps throwing 500 or this error:

No response from subprocess (cpanel (cpanel)): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.

It's been rocky much of the day. Any ideas?

[Solved] Support Email Robots Stuck in a Loop :P

10 February 2020 - 01:01 PM

It looks like some company's support robot and our auto-reply system have gotten into an infinite loop over in the support email forum, with them reacting to each other's auto-reply. Even stranger, the certificate referenced in the email is for a similarly-named domain that isn't even ours (looks like someone else may have ripped off our name, the domain shown is heliohosting.com).


(Hidden topic, mods/admins only: https://www.helionet...newal-reminder/ )


What's the proper way to stop this sort of thing? 

[Inactive] Tommy MySQL Too Many Connections

09 February 2020 - 09:42 PM

Tommy's MySQL has been throwing lots of "Too many connections" errors over the past few days. As of this post, most sites on Tommy are throwing that error...


It usually clears up after a few minutes, but it has come and gone a few times throughout the day. When it happens, all sites show mysql errors, and I even got one in the shell running an unarchive for zmzmuazz (which failed because of it and had to be retried)...


Any idea what's been going on lately with this? I ran into it a few times last week as well. Is someone abusing MySQL and burying it in connections?

[Solved] Tommy AutoSSL

06 February 2020 - 06:05 PM

I noticed this in WHM today while trying to manually run AutoSSL for someone...apparently AutoSSL is hitting a rate limit from LE for some reason.


Is there a reason Tommy is using LE? I thought we specifically didn't use LE for AutoSSL because of these severely undersized limits?