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Member Since 25 Oct 2009
Online Last Active Today, 07:37 PM

Topics I've Started

[Solved] Johnny bihourly stalled

07 August 2020 - 01:41 AM

It looks like bihourly is stalled on Johnny...

All of the accounts from tonight are sitting waiting to be created. Also 1 delete and 5 renew pending and Apache has about a day on the clock since last restart.

[Solved] Ricky Apache Restart Stuck

04 August 2020 - 12:52 AM

Can Ricky's apache restart be checked?


It's showing 2600 minutes, and at least one user has a domain from yesterday that's still queued. Scan looks stuck as well, but oddly accounts seem to be creating successfully...

[Solved] Ricky Trouble

09 April 2020 - 06:24 PM

Solid reds across the board for him: http://heliohost.grd.net.pl/monitor/ Server does seem to be alive, but certain things on it aren't working. cPanel seems to be dead, but Apache is alive, as is SSH and FTP.


Any ideas?

[Krydos] Tommy Performance

10 March 2020 - 07:12 PM

Is there something going on with Tommy? I've been seeing tons of load spikes and can't even log into cPanel much of the time. Applications are throwing 500 errors or database errors more often than not.


Trying to see server information or even my own account load in cpanel keeps throwing 500 or this error:

No response from subprocess (cpanel (cpanel)): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.

It's been rocky much of the day. Any ideas?

[Solved] Support Email Robots Stuck in a Loop :P

10 February 2020 - 01:01 PM

It looks like some company's support robot and our auto-reply system have gotten into an infinite loop over in the support email forum, with them reacting to each other's auto-reply. Even stranger, the certificate referenced in the email is for a similarly-named domain that isn't even ours (looks like someone else may have ripped off our name, the domain shown is heliohosting.com).


(Hidden topic, mods/admins only: https://www.helionet...newal-reminder/ )


What's the proper way to stop this sort of thing?