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Member Since 25 Oct 2009
Offline Last Active Today, 04:23 PM

Topics I've Started

[Solved] PHP 5.6 Memory Limit too low

08 October 2019 - 02:35 PM

Is it OK if I raise PHP 5.6's memory limit raised to 64MB on Tommy? My applications can't generate reports because they keep running out of memory.

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /home/rax2/public_html/webapps/OSM/vendor/mpdf/mpdf/src/TTFontFile.php on line 4771

(I'd just edit the php.ini myself, but I'm not sure if there will be issues with doing so considering the server relies on a sensitive balance to keep itself from falling over...).

[Solved] Johnny Apache Down

07 September 2019 - 02:58 PM

@Krydos: Johnny's Apache has been down for almost a day and will not restart. Any idea what happened?


The rest of the server seems to be working though (cPanel, mail, and FTP are up...).

[Solved] Accounts not creating/deleting/archiving on Ricky and Johnny

11 August 2019 - 04:20 AM

So, it appears Ricky and Johnny are backlogged on account management. Both are showing tons of accounts waiting for create/delete/archive/inactivation...


I can't see how Tommy would cause accounts to stop processing on the other servers, but I'm wondering if the Eddie reboot caused bihourly to hang on those servers or something.


Can this be looked at?

[Solved] Account renew failed

11 August 2019 - 04:14 AM

For some reason it appears nobody's account is creating. I'll ask to see what's going on since it's not just you. There's 53 accounts just like yours that are still waiting, some are 2 days old now...


Follow this topic for the issue causing your account to not create. https://www.helionet...cky-and-johnny/


Also, I did manage to find your old account (was under a different username and email). Would you rather me restore that instead of waiting for the new one to create?