Jump to content

beckyang

Members
  • Posts

    8
  • Joined

  • Last visited

beckyang's Achievements

Newbie

Newbie (1/14)

0

Reputation

  1. Username: beckyang Server: Johnny HelioHost main domain: bravo.heliohost.org Hi, I try "Account Renewal" many times. But it does not work, please help me. Thank you. BTW, I did login in end of December 2015. Is there any tip for prevent account been suspended? For example: open a specified page after login...
  2. Thank you. I just login to cpanel. There is only one cron job item there, which is the same as I login last time. But I edited it several times because that command was wrong before.
  3. a. HelioHost username: beckyang b. the server your account is on: johnny c. HelioHost main domain: bravo.heliohost.org I try to renew account using suspendedpage.cgi, but it does not work. Please help me, thank you. Note: I don't worry about old data lost, I have backup of those files.
  4. I try http://www.heliohost.org/scripts/renew.php but it didn't work. Please help, thank you. HelioHost username: beckyang The server your account is on: johnny My HelioHost main domain: bravo.heliohost.org
  5. My account was inactived and I try to active it using http://www.heliohost.org/scripts/renew.php But when I try to login the cpanel, I get a error message: server not found. HelioHost username: beckyang The server your account is on: johnny My HelioHost main domain: bravo.heliohost.org I try to check DNS record and here is the result. Please help. ----- result of nslookup ----- > bravo.heliohost.org Server: google-public-dns-a.google.com Address: 8.8.8.8 Non-authoritative answer: Name: bravo.heliohost.org Address: 64.62.211.131 > stevie.heliohost.org Server: google-public-dns-a.google.com Address: 8.8.8.8 Non-authoritative answer: Name: stevie.heliohost.org Address: 65.19.143.2 > johnny.heliohost.org Server: google-public-dns-a.google.com Address: 8.8.8.8 *** google-public-dns-a.google.com can't find johnny.heliohost.org: Non-existent domain
  6. a. HelioHost username: beckyang b. the server your account is on: Stevie (not sure...) c. HelioHost main domain: bravo.heliohost.org I signup the domain in 2009 and it worked in three month ago... Today I try to access the web site but cannot access it. Then I discove there is no DNS record for bravo.heliohost.org So I try to signup a new one with the same name. Then I got a mail notification with following content: ============ Your hosting account at HelioHost has encountered an error during installation. The error is:= Sorry, a DNS entry for bravo.heliohost.org already exists, please delete it first (from all servers in the dns cluster) Please visit http://www.heliohost...ipts/signup.php and try to signup again. ============ Please help me (the data of old web site is not important, all I want to keep is DNS name: bravo.heliohost.org) Thank you. ============ 2012/5/20 Update: Support admin already solved the problem. Thank you~ Please close this topic.
  7. I upload a index.php and the URL http://bravo.heliohost.org/index.php works fine. However, when I open following URL in firefox: http://bravo.heliohost.org It always open a dialog and ask me whether to download a file. If I open the URL in IE. The page show but the PHP code is not execute... Please help me, thank you. Note: I ever did following change in CPanel and modify /www/.htaccess 1) add "Apache Handler" with following value and remove it. Handler: application/x-httpd-php Extension(s): htm 2) add "MIME Types" with following value and remove it. MIME type: application/x-httpd-php Extension(s): htm
×
×
  • Create New...