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cl58

Member Since 30 Dec 2009
Offline Last Active Private
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#86757 [Solved] Suspended: Jkaushal

Posted by cl58 on 18 December 2012 - 02:57 AM

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

If you still see the suspended page, please clear your cache.


#83182 [Solved] Suspended: Sagararl

Posted by cl58 on 20 September 2012 - 12:02 AM

Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server.

If you still see the suspended page, please clear your cache.


#82711 [Solved] Change Username

Posted by cl58 on 04 September 2012 - 01:47 AM

Glad your problem got solved! :D

Please spare a few minutes to take our brief survey:
http://feedback.heliohost.org/
Your participation in this survey is greatly appreciated.


#80967 [Answered] Johnny Server Doesn't Work

Posted by cl58 on 07 July 2012 - 02:31 PM

Johnny seems to be running normally now.  Johnny is less stable than Stevie, so downtime like this is not uncommon.


#80880 [Solved] Queued: Kaiizer

Posted by cl58 on 04 July 2012 - 12:59 AM

Your account is not listed as queued, so this is posted in the incorrect forum.

To answer your question, your nameservers are not set to ns1.heliohost.org and ns2.heliohost.org.

From co.cc, log in and select qsystem.co.cc.  Click Set Up and select option 1 (Name Server).  Enter ns1.heliohost.org and ns2.heliohost.org in the two boxes respectively.  Allow 24-48 hours for the change to take effect.


#80702 Cody Maintenance

Posted by cl58 on 27 June 2012 - 08:27 PM

When HelioHost.org is down, you can always access live chat at http://webchat.freen...nnels=heliohost

We suggest bookmarking that link so you can access it when HelioHost.org is unavailable.


#80698 [Solved] Account Suspension... No Reason?

Posted by cl58 on 27 June 2012 - 07:39 PM

Have fun on your new host.  It's been a pleasure serving you.


#79526 Heliohost Website Competition Voting

Posted by cl58 on 01 May 2012 - 07:14 PM

Entries for the HelioHost Website Competition - April 2012 are now closed.  Thanks to all who participated.

Please vote for your favorite website here.

Good luck to all the entrants!


#78929 [Solved] Suspended: Ivamaan

Posted by cl58 on 05 April 2012 - 07:52 PM

Your account was suspended for sending too many emails which puts a lot of strain on our servers.  I have unsuspended your account, but a repeat offense could lead to a longer or permanant suspension.

Also, your username is not Namavi.  It is in our database as ivamaan


#78428 [Solved] Cpanel Credentials Incorrect, Reset Password Never Comes..

Posted by cl58 on 19 March 2012 - 06:51 PM

I have manually reset your password and messaged you with it.  You can change it in cPanel once you have logged in with this one.


#74510 Site Advertisements

Posted by cl58 on 27 November 2011 - 05:47 PM

It would not be moral to block access to the site completely if using an ad blocker (personally, if it was like that when I first signed up, I would have left and found another host), but there would be no harm in a simple message saying something like:
"HelioHost is funded entirely through advertisements on this site and donations.  Please disable your ad blocker to help support HelioHost"


#73907 Add Us To Your Circles

Posted by cl58 on 16 November 2011 - 12:47 AM

HelioHost is now on Google+!  You can add us to your circles by going to https://plus.google....33050903410191/ or by using the widget at the bottom of the HelioHost homepage.  You can also +1 us from either location to help support HelioHost.

Of course, be sure to follow us on Twitter for important service announcements: @heliohost


#62949 Official HelioHost Wiki

Posted by cl58 on 20 April 2011 - 06:21 PM

I just started http://wiki.helionet...eliohost_Is_Not
I only put two things, but I think that this could potentially be a valuable resource for users who are planning to sign up.