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chrisathelios

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  1. I re-added the domain last night and today (18 hours later) it has finally appeared on the add-on domain list. The url: http://gallerywall.framework-rd.heliohost.org/ and http://gallerywall.me.uk/ are working perfectly. The url: http://www.gallerywall.me.uk/ still returns the "Account Queued" page but I think it is now only a matter of waiting. Problem solved, thank you for all your help.
  2. Thanks, I had to wait until this morning for the Server Load to drop and when I re-entered the first add-on domain I got a different error: "Error from park wrapper: gallerywall.me.uk is owned by another user." So it still does not work, I do definitely own it, but you did have me checking my registration just to be sure. The second domain went in fine and is now functioning perfectly again. "museumdisplaycases.co.uk has been created!"
  3. After you have "fixed the issue" I appear to be able to enter the add-on the domain gallerywall.me.uk and everything goes o.k.. I can go into the file manager and the appropriate folders are present, I can access them using my ftp client and add files. However the domain does not appear in the add-on domain listing even after waiting 24 hours or more. And trying to access the domain url via a browser returns the "Account Queued" page. If I subsequently try to re-add the domain I then get the "domain already configured" error. My apologies, I should have explained this better before I realise how difficult it must be to isolate the problem. Any ideas on my other add-on domain that was working and now stopped? It shows in the add-on domain list and was working fine. Now when I use the url http://www.museumdisplaycases.co.uk I get a "Server not found" error. Yet if I use the url http://museumdisplaycases.framework-rd.heliohost.org/ it works fine suggesting it is set up correctly. I have checked all the domain settings, name servers etc and nothing has changed so I am mystified as why it stopped working. It actually appeared to stop after I re-entered the other add-on domain gallerywall.me.uk following one of your fixes, could they be connected or just coincidence?
  4. This is now getting very weird. Exactly the same problem with gallerywall.me.uk. It does not show in the add-on domain list and trying to access the domain shows the "Account Queued" page. Trying to re-enter the add-on domain results in "already configure" error But now the museumdisplaycases.co.uk domain that has been working fine up to yesterday morning and does show in the add-on domain list returns a "can't find the server at www.museumdisplaycases.co.uk" when trying access the domain. It does however work if I use the url http://museumdisplaycases.framework-rd.heliohost.org/. None of the domain name settings have been changed and the name servers are still correctly pointing to the HelioHost servers.
  5. Mmhmm - should be 24 hours. No, still the same. The domain shows"Account Queued" page. Trying to re-submit the add-on domain I get the "Error from park wrapper: gallerywall.me.uk is already configured. " message. And it still does not show in the add-on domains list.
  6. The add-on domain appeared to go in o.k. but still does not show in the list. If I try to access the domain I get the "Account Queued" page. If I try to re-submit the add-on domain I get the "Error from park wrapper: gallerywall.me.uk is already configured. " message. Perhaps I need to wait? I shall try to access it again later. Thanks for your efforts.
  7. Sorry, now getting a different error (below) if I try to re-add the domain. But still not working. "Error from park wrapper: gallerywall.me.uk is owned by another user. " It just occurred to me that it is the domain I added first that is not working. The domain I added second works fine and has done from the start. Is it possible that it is always the first domain added that fails to show? Perhaps others might be able to confirm this and does it help in identifying possible causes or solutions?
  8. Nope, sorry still not working. Exactly the same and still not showing in the Addon Domains list. The museumdisplaycases.co.uk has work o.k. from the start but I cannot get the gallerywall.me.uk to work and of course I cannot re-enter it. Is it okay now? Username: furbud HelioNet Username: benoos http://furbud.heliohost.org/ furbud.pl Problem: HelioHost Account Queued for five days; Domain not showing in the Domains list Is it okay now? Is it okay now? Is it okay now? Sorry but in my case at least the problem is exactly the same. One domain appears in the Addon Domain list and works perfectly, but annoyingly the other one does not appear, does not work and cannot be re-configured.
  9. Nope, sorry still not working. Exactly the same and still not showing in the Addon Domains list. The museumdisplaycases.co.uk has work o.k. from the start but I cannot get the gallerywall.me.uk to work and of course I cannot re-enter it.
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