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DemonnPrincess

Member Since 06 Apr 2014
Offline Last Active Aug 08 2018 02:37 AM
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Topics I've Started

[Solved] Error Trying To Validate My Tommy Account

08 January 2017 - 10:10 PM

Hello,

I successfully donated some money to Tommy and thus got an invite.

The email says "If you would like to create an account on Tommy please click the link below to begin:" and following that it has the HelioNet logo with an anchor caption that says "Validate Your Email Address."

When I click on it, it opens up to a link that has some code that I know is meant to let the page know it's me (or something to that effect), but then it goes to the page "https://www.heliohos...ignup/username/" with just a blank white page on the outside. (When I bring up my Firefox inspection, there is some HTML code there for a Pinterest extension, but nothing else.)

 

I've tried clearing my cookies, restarting my browser, using a different browser (so far only tested on Chrome and IE; both said that the page couldn't be displayed).

I originally tried to do this on my phone through my phone's email, and it too brings up a blank page on FireFox mobile, and a "Can not be displayed" in Chrome mobile.

 

I've gone and tried once again removing my cookies, but specifically searching for and deleting any heliohost cookies, but still nothing.

 

I attached a screenshot of both my computer and my phone on that specific page for a visual reference.

 

Perhaps I am doing something wrong?

 

Thank you for taking the time to read this.


Will My Website On Stevie Be Okay?

21 December 2016 - 11:26 AM

(Hopefully this is in the right place. If not then I apologize).

 

I found out maybe last week that the reason why I can't get to my website is because the Stevie server is down.

I also know that you have to login to cpanel at least once every 30 days or your site gets shut down, but of course because of the server being down I haven't been able to log in (I do it every two weeks instead of every 30 days). Is this going to affect my account and make my site go down, even though the server is down?

I see a lot of people requesting to go to Tommy from Steevie in the forumns. Would that be a possibility for me? Except for a few minor things I have my entire site backed up.

 

Thank you for taking the time to read this ^_^