jhorv

Hi, I have an account on the johnny server. My HelioHost username is jhorv and my HelioHost main domain is horvath.heliohost.org. I just found out that my account has been suspended and I don't know why. My site is a personal website so I am certain that the content is neither Illegal,pornographic,spam, or infringes onanyone's copyright. I was doing some work on the site until yesterday so it couldn't have been suspended due to inactivity. I don't run any cron jobs or the like, and the only other software I have on my site is GetSimpleCMS. The source files for this software have not been altered in any way thus all copyright notices have remained intact. Considering that the site is primarily PHP and based on SimpleXML, I don't think that I have been using more than my fair share of reources. If for some reason there has been something which I had been doing wrong I would appreciate if I can be informed of what the problem was so I can avoid in the future. In the meantime I would very much appreciate if my site can be reinstated. Thanks for your time and consideration. Best regards, John Horvath

Hi, I believe my account was incorrectly suspended. I usually received an e-mail notice when I had failed to login after 30 days; recently I tried to login at a time when I was certain that I was well within this 30 day limit, but I received a login error. This was true for both my HelioHost username and the username I had created for my domain. I noticed that the johnny server was down at around the same time so I waited in case there was a problem with this. Also I thought that after the 30 days had passed since my last login I would receive an e-mail and then I would be able to reset any settings if necessary. Unfortunately, since then my 30 days had definitely passed and I had not received an e-mail notifying me that I hadn't logged in. My HelioHost username is jhorv on the johnny server with a domain regisetred as horvath.heliohost.org. Thanks in advance for any assistance you can provide. Respectfully yours, John