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divries

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  1. Hi, Tried to configure my editor to login. Failed too many times :-(. Could you please unblock 84.27.106.35? Thnx!
  2. Hi all, The softaculous backup file appeared to be partially broken but the database-content could be recovered Thanks! I'm currently only missing the /home1/stamp/public_html/log/wp-content/uploads/2016 directory. Is that directory maybe still recoverable from Stevie?. Thnx again
  3. Hi, Username=Stamp Server=Stevie I received the backup-file of my public_html directory. Thanks for that! Outside the public_html directory I also have my weekly softaculous-backup file (containing all database data...). Can that file be retrieved aswell? It's only one file. Would solve al my worries Thanks again guys.
  4. Love to get my hands on my weekly backup-file on Stevie... quite some hard work missing in my last local backupfile . Will configure an automatic external backup ... next time... What's the best way to stay tuned on any updates on Stevie-recovery or possible ways/timeslots to retrieve files? Following this topic I guess? Thnx guys.
  5. a. stamp b. stevie c. stamphaus.heliohost.org Hi since yesterday I'm getting a time out error on: - my cpanel login - FTP login - accessing my website: www.stamphaus.nl - accessing my wordpress: log.stamphaus.nl Had a lot of 500 errors yesterday on the wordpress account and tried: - replacing htaccess - disabling plugins - restoring core-files (through FTP) at the end of the day the timeouts started to appear.... There was some suspended trouble last week. Is my account suspended again? I'm not getting the 'formal' suspended message, just a time-out error. Best regards, R. de Vries
  6. Yes I'd like to know. I'm not aware of doing any 'heavy stuff'. I was - connecting my facebook and twitter account to my Wordpress environment through the Jetpack plugin (which indeed didn't go smoothly / resulted in blank pages) - creating a couple of SSL-keys (to check if not having SSL possibly was the issue) After a couple of tries it worked. Thnx, R. de Vries
  7. It seems now that there's a litte more trouble following this post... I'm now getting the message that my account is suspended AND when I press the button 'Renew account' and enter my cPanel user I get the message: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." The account itself (at Stevie) is not even a month old and I last logged in about half an hour ago so I guess some misunderstanding is causing this? Could you please help me out? Thanks again / Best regards, R. de Vries
  8. Ok, I've deleted and re-created it. Guess I'll have to wait a bit now to see the results? It's up and running again, thanx!
  9. Hello, Since two days my main-url (http://www.stamphaus.nl) stopped working -> page cannot be found. It is registerd as an addon domain. The other addon domain (http://log.stamphaus.nl) is still working fine... Is there something wrong with the DNS entry or something? Best regards, R. de Vries oh, and in addition: the direct link (http://stamphaus.heliohost.org/stamphaus.nl/) also works fine so no trouble with the site content itself.
  10. Dear sirs, I'm in the process of transferring my account from johnny to stevie. All worked well exept the domain transfer. - I've deleted my Johnny account a couple of days ago - I've created a stevie account and re-installed everything - Now I'm trying to register my domain (www.stamphaus.nl) as an addon domain within my new stevie account but it's about three days ago after deletion of johnny but I'm still getting the error 'this domain is owned by another user'.... Is there something wrong? Am I doing something wrong? Best regards, Richard
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