chrishaynes

Thank you for providing your free service. Unfortunately in the Stevie crash I lost access to MX records for an outlook.com domain. Is there any way to retrieve those MX settings?

Thanks for updates. What happens to addon domains, MX records, DNS settings for domains in the event Stevie is lost?

Ok, thanks, I'll wait and check tomorrow.

Thanks. Account: chrishay Main domain: chrishaynes.co.za

Hi I want to change my main domain on my account and have tried the Domain Change Script a few times but it's not working and it seems to maybe even create the new main domain on a different server. Please help me with this change. Thanks. Chris

Thank you, this allowed me to update my domains

Thanks, trying it now, waiting for registrar's mandatory 24 hour delay.

I am trying to create an addon/parked domain for a domain that I wish to transfer to my Heliohost account but I get the following error. Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver. I have a catch 22 where I cannot create the domain on my Heliohost account until I update the domain with my registrar but my registrar won't update my domain if the specified DNS's (ns1.heliohost.org and ns2.heliohost.org) are not configured for the domain. Can Heliohost enable me to create the domain without updating the registrar first? Or help me understand the error message better so that I can carry on with my transfer. If I delete the domain off the current host's server, will I then be able to create the domain on my Heliohost account? Thanks. Chris