Thank you, I was able to create my account. Can I assume it will take an extra 24 hours? When I check the status in the creation queue it says it's active, when I try to go to the site it says it's queued, but when I follow the link on the queued page to go to cPanel, it takes me to johnny, not stevie, which won't let me log in. If I manually go to michaelstcyr.com/cpanel, it takes me to stevie. And it's not a caching problem, this is a new computer that had never accessed the site previously.