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Luigi123

Member Since 30 Mar 2016
Offline Last Active Today, 12:22 AM
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#165460 [Solved] My account has not been transferred

Posted by Luigi123 on 06 October 2019 - 02:16 PM

This support request is being escalated to our root admin.


#165198 Finally 16K threads!

Posted by Luigi123 on 01 October 2019 - 11:06 PM

                                                                                                giphy.gif




#164894 [Solved] Archived: alexan17

Posted by Luigi123 on 28 September 2019 - 04:28 AM

You are actually on Johnny. :)

Escalating to have your account unarchived.


#163656 [Solved] Removing the domain cached in cluster

Posted by Luigi123 on 05 September 2019 - 10:03 PM

Our root admin will need to remove that domain for you. And yes, you will need to do it again.


#163595 Blocked IPs

Posted by Luigi123 on 04 September 2019 - 10:48 PM

What’s your IP address that you’re being blocked?


#162870 [Solved] Queued: abhibabu

Posted by Luigi123 on 26 August 2019 - 03:44 PM

No account in our system. Do you remember what was your old username other than abhibau?


#162706 Tommy Downtime

Posted by Luigi123 on 25 August 2019 - 02:04 PM

We’re still rebuilding Tommy and when it’s ready, announcement will made in the “News” category.


#162583 Backups Available

Posted by Luigi123 on 23 August 2019 - 07:00 PM

1. Your backup files has being sent to m***u@gc-bank.tk.

2. You can restored your home directories using the “Backup Wizard”. This includes databases too. Once you restored both of them into your account, you will need to create database users and assign it to your other databases. So go to “MySQL” tab then scroll until you see “created users”. Then, name your old current database users that you have before and same password too. After you created that you will need to assign it to your other databases, go back to “MySQL” tab, scroll down until you see “add users to database” and that’s it!

Note that your backup databases in your zip folder, will be named something like username_database.sql

3. If you have a temporary account on Ricky, you can make a request in the “Customer Service” category with your old Tommy username. Then, our Root Admin will verify it and move your account back to Tommy.


#162383 Maintenance Complete

Posted by Luigi123 on 21 August 2019 - 10:37 PM

Our Root Admin, Krydos is currently rebuilding Tommy Server right now. It should be done in September.


#162356 Backups Available

Posted by Luigi123 on 21 August 2019 - 05:09 PM

Your backup files has being to your email address associated with your Tommy account.


#162293 [Solved] Please unblock the IP

Posted by Luigi123 on 20 August 2019 - 09:55 PM

Unblocked.

You were to failed to login through the web page.


#162085 [Solved] Here we go again....

Posted by Luigi123 on 18 August 2019 - 09:12 PM

Alright perfect! When a Root Admin sees this and verifies your donation, you get double storage in no time.


#162082 [Solved] Here we go again....

Posted by Luigi123 on 18 August 2019 - 08:52 PM

Thanks for letting us know about it!

Did you make a donation with us before?


#161617 [Solved] Tommy Backup

Posted by Luigi123 on 14 August 2019 - 09:07 PM

I get the following message when I try to access the backup.
I cannot find a backup for sunbird and tlsrentals@sbcglobal.net. You could try again, or open a ticket to see if an admin can help you find your backup.

We are still in process moving everyone’s backup files over to the backup system. Announcement will be made in the “News” category when it is ready.


#161170 Is the system down or account in suspense?

Posted by Luigi123 on 09 August 2019 - 11:45 PM

Thank you. Any idea on the expected time to complete?. Thanks.


We don’t have exact time when it’s going to be done. I highly recommended that you keep watching in the “News” category on the forum of the next update.