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Member Since 30 Mar 2016
Offline Last Active Today, 02:49 PM

#156807 [Solved] Please unarchive my account

Posted by Luigi123 on 10 March 2019 - 05:47 PM

Escalating to have your account restored.

#155994 [Solved] Module request Python3.6

Posted by Luigi123 on 02 February 2019 - 03:50 PM

This support request is being escalated to our root admin.

#155373 [Solved] Suspended: saekicchi

Posted by Luigi123 on 04 January 2019 - 01:08 AM

I believe your username was skch

#154978 [Solved] Suspended: yboylsc

Posted by Luigi123 on 16 December 2018 - 05:59 PM

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohos...tners/hostgator

#154633 [Solved] Move to Tommy Please

Posted by Luigi123 on 04 December 2018 - 09:53 PM

This support request is being escalated to our root admin.

Thank you for the donation.

#154391 From Tommy to Amazon Web Services, how to do it?

Posted by Luigi123 on 27 November 2018 - 05:19 PM

Moved to Customer Service.

#153698 [Solved] please unblock my ip :

Posted by Luigi123 on 26 October 2018 - 08:42 PM


#152953 [Solved] mailparse install

Posted by Luigi123 on 20 September 2018 - 06:39 PM

I will escalate this to see if we can install this for you.


#152564 [Solved] PHP Extension Request: gettext

Posted by Luigi123 on 30 August 2018 - 12:19 AM

I will escalate this to Krydos if he can install this for you.

#149284 [Solved] Account archived due to inactivity

Posted by Luigi123 on 10 June 2018 - 02:28 PM

Escalating to have it restored.

#147623 [HH#547143] hello, what happen is my account?

Posted by Luigi123 on 06 May 2018 - 02:28 PM

Johnny has been crash: https://www.helionet...ps/#entry147580


#146127 [Solved] Queued: hh_thinhgm

Posted by Luigi123 on 01 April 2018 - 03:03 PM

Ah okay. Next time when you move the topics to different sections, just leave a comment. That way we don’t get confused.

#146093 [Solved] Are there APC / APCu and MEMCACHE cache available on Ricky and Tommy

Posted by Luigi123 on 01 April 2018 - 02:13 AM

I don't think we have those on Ricky or Tommy.


I will escalated to our root admin and see if we have those on our servers.



#145068 Queued : amybrust

Posted by Luigi123 on 13 March 2018 - 01:32 AM

There might be something wrong. You create your account on March 07, 2018, and your domain is not active yet.


Going to escalate this to our root admin.

#145017 [Solved] blocked IP

Posted by Luigi123 on 11 March 2018 - 11:13 PM