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Member Since 30 Mar 2016
Offline Last Active Today, 03:49 AM

#162085 Here we go again....

Posted by Luigi123 on Yesterday, 09:12 PM

Alright perfect! When a Root Admin sees this and verifies your donation, you get double storage in no time.

#162082 Here we go again....

Posted by Luigi123 on Yesterday, 08:52 PM

Thanks for letting us know about it!

Did you make a donation with us before?

#161617 [Solved] Tommy Backup

Posted by Luigi123 on 14 August 2019 - 09:07 PM

I get the following message when I try to access the backup.
I cannot find a backup for sunbird and tlsrentals@sbcglobal.net. You could try again, or open a ticket to see if an admin can help you find your backup.

We are still in process moving everyone’s backup files over to the backup system. Announcement will be made in the “News” category when it is ready.

#161170 Is the system down or account in suspense?

Posted by Luigi123 on 09 August 2019 - 11:45 PM

Thank you. Any idea on the expected time to complete?. Thanks.

We don’t have exact time when it’s going to be done. I highly recommended that you keep watching in the “News” category on the forum of the next update.

#160731 [Solved] Suspended komejude

Posted by Luigi123 on 25 July 2019 - 02:03 PM

Your account is suspended for being Suspicious.

What are you planning to use this account for?

#159917 [Solved] Tommy is down

Posted by Luigi123 on 29 June 2019 - 06:53 PM

It looks everything is back up now. :)

#159777 [Solved] Java deployment failed

Posted by Luigi123 on 26 June 2019 - 03:43 PM

This support request is being escalated to our root admin.

#159683 [Solved] Java deploy too many time

Posted by Luigi123 on 24 June 2019 - 06:22 PM

Let’s have our root admin to take a look.


#159592 [Solved] Tommy is going down often nowdays

Posted by Luigi123 on 22 June 2019 - 06:46 PM

Actually, it’s not down. It’s because the load. It will settle down for sometime later.

#159568 [Solved] Unarchive: seccode

Posted by Luigi123 on 21 June 2019 - 07:21 PM

This support request is being escalated to our root admin.

#158933 [Solved] want to change primary domain

Posted by Luigi123 on 28 May 2019 - 07:48 PM

Trying adding this code inside your .htaccess file:

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

This will force users to use https:// when they enter your domain instead http.

If you have any codes inside your .htaccess file, then add it all the way to the top. That’s it, just save it and see if that works. I strongly recommend that you should make a copy of the .htaccess file.

#158785 [Solved] Request Add lib to Johnny

Posted by Luigi123 on 23 May 2019 - 06:11 PM

Let’s see our root admin can install that for you.


#158763 [Solved] Suspended: lbcf

Posted by Luigi123 on 22 May 2019 - 11:07 PM

Your account is currently archived.

Escalating to have it restored.

#158722 HelioHost's Sparkie Server

Posted by Luigi123 on 22 May 2019 - 04:27 AM

Thank you for your donation. :) We really appreciate it!

#158689 [Solved] Sessions not saving (/var full)

Posted by Luigi123 on 21 May 2019 - 07:34 PM

1. We do have a paid VPS Server in our Web Hosting Business. You get the full root access and you can do whatever you want! You won’t have to worry getting your account suspended, getting a high load, etc. You can visit on heliohost.org/vps to have a look. Also, there’s no cost for upgrading to a new different server. Except, making a donation if you want to move to Tommy or you can just wait for the signups of Tommy available.

2. Our root admin will tell you more about the sessions that doesn’t keep the data in php.

3. Yes. You can share the same database with as many database users you like.