HelioHost Posted November 26, 2016 Posted November 26, 2016 Can not log into my account To: support@heliohost.org Hello, My account email is "[deleted]" and my email is "nikhi". I can not log into my account and cannot access my cPanel to edit my website. Can you please tell me what is wrong? Is the account suspended still? What can I do to fix this? Thanks, Nikhi Bhambra
Krydos Posted November 26, 2016 Posted November 26, 2016 Can you access your account and your website now?
HelioHost Posted November 26, 2016 Author Posted November 26, 2016 Re: [HH#79202]To: support@heliohost.org I'm in now. Thanks. Website is also showing up. Please delete this postfrom the public boards, it contains sensitive information I didn't knowwould be public. Thanks again! Thanks,Nikhi Bhambra On Sat, Nov 26, 2016 at 10:04 AM, wrote: > Can you access your account and your website now?>>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=26640>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted November 26, 2016 Posted November 26, 2016 Our appologies for the confusion, but since Heliohost is 100% community driven with volunteer administrators we keep all of our customer service public so that anyone in the community can help anyone else. Heliohost isn't a company with paid employees like most hosting services, but rather we're a non-profit community that provides hosting and support for each other. All of our admins started off as regular users like you that were helpful enough to answer other people's questions and solve their issues. This also allows our users to have 100% transparency on all of our strengths and weaknesses so they know exactly what is going on rather than the usual hush-hush coverups that most companies engage in. Your private information has been edited out of your post.
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