[Hh#78790] Cannot Read Property 'slice' Of Undefined

[HelioHost]

 

I need to solve this problem to register the page.

 

Thanks.

[Krydos]

What problem are you encountering? I don't know what "cannot read property 'slice' Of undefined" means. Is that an error message you're getting somewhere?

[HelioHost]

 

The problem has not been fixed. I need to register additional domains.

 

Thanks

2017-05-28 23:37 GMT-05:00 Heliohost Support <support@heliohost.org>:

What problem are you encountering? I don't know what "cannot read property 'slice' Of undefined" means. Is that an error message you're getting somewhere?

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28205

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

[Krydos]

No one said anything was fixed because no one knows what needs fixing. What is your username, and what domain(s) are you trying to add? Are you trying to add them as parked domain or addon domains?

[HelioHost]

No hay respuesta del subproceso ((cpanel)): El subproceso termino

prematuramente debido a que recibio la senal (14) "ALRM".

 

2017-05-29 18:53 GMT-05:00 Heliohost Support :

 

> No one said anything was fixed because no one knows what needs fixing.

> What is your username, and what domain(s) are you trying to add? Are you

> trying to add them as parked domain or addon domains?

>

> You may view the status of your ticket by visiting:

>

> http://www.helionet.org/index/index.php?showtopic=28205

>

> Thank you,

> Heliohost support

> http://www.heliohost.org/

> http://www.helionet.org/

>

>

[Krydos]

That error is pretty common on the Johnny server. It happens sometimes when there is high server load which happens pretty frequently on Johnny. If you tell me your username and domain I can try adding it for you.