HelioHost Posted December 7, 2012 Share Posted December 7, 2012 After a couple days of inconsistent or non-existent service from ns2.heliohost.org everything is now back online and fully functional. During this time none of the Heliohost servers were actually offline, but since one of our two nameservers was malfunctioning roughly half of visitors to sites hosted on Stevie, Johnny, or even Cody could potentially see an error about the page not existing. DNS issues like this can be fairly random, intermittent, and simultaneously affecting one person while not affecting another so it can lead to a lot of confusion among site owners. All issues over the last few days that appeared to be related to this DNS malfunction have been consolidated into one customer service thread located here. However, if you're still having issues with your specific site please let us know by starting a new topic, and the Heliohost staff will be happy to help you. Link to comment Share on other sites More sharing options...
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