[Hh#77315] Old Username?

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

 

Hello,

 

You guys are awesome!

 

I used to be on Stevie for years before its big crash. Now I have a Tommy

invitation, and would like to use the same domain as before:

mathieupadget.heliohost.org Is that possible?

 

I'd also like to use the same username (mathieu) if that's possible. When

I try to pick a username, it says that "mathieu" is "Not available" but on

the Account Status page, it says, "There is no account in our database

that matches that username." Could it be that it's somehow clashing with a

remnant of my old account? Or is there someone else called "mathieu" now?

 

Mathieu

[Krydos]

The username mathieu was blocked because it already exists as a forum username. I have renamed the forum account so you can create a new hosting account with that username.

 

The domain mathieupadget.heliohost.org is available for use.

[HelioHost]

Thanks so much! That's perfect!

 

Mathieu

 

On Wed, 15 Nov 2017 11:42:38 +1000, Heliohost Support

wrote:

 

> The username mathieu was blocked because it already exists as a forum

> username. I have renamed the forum account so you can create a new

> hosting account with that username.The domain

> mathieupadget.heliohost.org is available for use.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=30533

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

 

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[Krydos]

Your forum account that was created in 2010 has been renamed back to Mathieu, and it uses the same email address as your new Tommy account. From the HelioHost staff, welcome back to one of our oldest users!