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[Hh#21822] Mx Settings - Domain Transfer

HelioHost

By HelioHost
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HelioHost Grand Master

HelioHost

Posted
Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

I have MX (email settings) with my current Registrar.

If I change my DNS settings (at my registrar) to HelioHost will this cause

me to stop receiving Gmail for Domains emails?

 

If so, what's the correct procedure to maintain/not interrupt my current MX

settings?

Krydos Grand Master

Krydos

Posted
Posted

We recommend changing your nameservers to ns1.heliohost.org and ns2.heliohost.org, adding your domain through cpanel, and then copying your current mx records into cpanel.

HelioHost Grand Master

HelioHost

Posted
  • Author
Posted

Last time I did this, it left me days without my Gmail for Domains (MX

records)...

 

I have Cloudfare DNS,

Can I change the CNAME records (currently pointing to my current webhost)?

*This may prevent loosing/not able to access emails...*

 

*What should be the HelioPost CNAME records, to input into CloudFare DNS*?

 

On Fri, Dec 1, 2017 at 8:30 PM, Heliohost Support

wrote:

 

> We recommend changing your nameservers to ns1.heliohost.org and

> ns2.heliohost.org, adding your domain through cpanel, and then copying

> your current mx records into cpanel.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic0726

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Krydos Grand Master

Krydos

Posted
Posted

It's certainly possible to use cloudflare DNS. I have no idea what settings you would need though because I have no idea what your username, server, domain, or anything really.

HelioHost Grand Master

HelioHost

Posted
  • Author
Posted

I didn't want to post settings for everyone to see...

*My username: sucuruac*

 

These are my Cloudfare DNS settings (*pseudonym for real domain*)

 

*What should be the CNAME records for HelioHost*?

 

A

pseudonym.com points to 107.161.23.204 Automatic

Delete

A

pseudonym.com points to 164.132.212.72 Automatic

Delete

A

pseudonym.com points to 167.114.213.199 Automatic

Delete

CNAME

www is an alias of pseudonym.000webhostapp.com Automatic

Delete

MX

pseudonym.com mail handled by alt1.aspmx.l.google.com5 Automatic

Delete

MX

pseudonym.com mail handled by alt2.aspmx.l.google.com5 Automatic

Delete

MX

pseudonym.com mail handled by aspmx.l.google.com1 Automatic

 

On Sat, Dec 2, 2017 at 10:59 PM, Heliohost Support

wrote:

 

> It's certainly possible to use cloudflare DNS. I have no idea what

> settings you would need though because I have no idea what your username,

> server, domain, or anything really.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic0726

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Krydos Grand Master

Krydos

Posted
Posted (edited)

Well, you won't be able to use cloudflare on the domain [redacted] because you can't change the nameservers on it. If you're talking about some other domain like pseudonym.com it isn't currently using cloudflare either. I suspect that pseudonym.com isn't the domain you're actually talking about though which makes it really difficult to figure out what you're talking about.

1. Change your main domain to pseudonym.com or whatever your domain actually is.
2. Set your nameservers to whatever cloudflare says to.
3. Set your cname to 64.62.211.131 probably.
4. If none of that works you'll need to contact clouflare for support because we don't have access to their system and we can't see or change any of their settings.

Edited by flazepe
HelioHost Grand Master

HelioHost

Posted
  • Author
Posted (edited)

[redacted] is working.

So, I changed the CNAME in Cloudfare DNS to point to
sukuruac.heliohost.com,
but I get the message that the "account is queued"
I tried to "Addon Domains" for [redacted] and I get the message:

(XID c5ua9q) Sorry, the domain is already pointed to an IP address that
does not appear to use DNS servers associated with this server.
Please transfer the domain to this servers nameservers *
_or_ have your administrator add one of its nameservers to
/etc/ips.remotedns and make the proper A entries on that remote nameserver.*

Is this possible, any fees to do this?

On 12/3/2017 1:51 PM, Heliohost Support wrote:
> Well, you won't be able to use cloudflare on the domain [redacted] because you can't change the nameservers on it. If you're talking about some other domain like pseudonym.com it isn't currently using cloudflare either. I suspect that pseudonym.com isn't the domain you're actually talking about though which makes it really difficult to figure out what you're talking about.1. Change your main domain to pseudonym.com or whatever your domain actually is.2. Set your nameservers to whatever cloudflare says to.3. Set your cname to 64.62.211.131 probably.4. If none of that works you'll need to contact clouflare for support because we don't have access to their system and we can't see or change any of their settings.

>
> You may view the status of your ticket by visiting:
>
> https://www.helionet.org/index/index.php?showtopic0726
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>

Edited by flazepe
Krydos Grand Master

Krydos

Posted
Posted (edited)

You won't be able to add [redacted] to cpanel without changing your nameservers to ns1.heliohost.org and ns2.heliohost.org

The work around is to change your main domain to [redacted] because that doesn't require a nameserver check.

Edited by flazepe
HelioHost Grand Master

HelioHost

Posted
  • Author
Posted

To "change my main domain" to tecangels.com

Through "Aliases"? must set nameserver...

What option should I use in CPanel?

 

On 12/3/2017 2:43 PM, Heliohost Support wrote:

> You won't be able to add TecAngels.com to cpanel without changing your nameservers to ns1.heliohost.org and ns2.heliohost.org

> The work around is to change your main domain to TecAngels.com because that doesn't require a nameserver check.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=30726

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

HelioHost Grand Master

HelioHost

Posted
  • Author
Posted

OK, says wait 48, thanks.

What should I do with CNAME settings in my CloudFare nameserver?

 

On 12/3/2017 5:39 PM, Heliohost Support wrote:

> No, you can't change your main domain through cpanel.Go to https://www.heliohost.org/login/ , log in, and then click the change main domain button instead of clicking continue to cpanel.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=30726

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

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