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Posted

Please move this to Ricky

 

On 8/7/2018 9:57 AM, Heliohost Support wrote:

> All Johnny accounts are intentionally disabled due to planned maintenance: https://www.helionet.org/index/topic/33812-johnny-maintenance/ In addition, Tommy is currently down due to a DoS attack.

>

> You can move to Ricky if you wish, or wait out the maintenance and we can restore your account after the maintenance is complete.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=33832

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

Posted

If you're a donor an admin can move your account for you. If you wish to move your account to Ricky for free you'll need to create your new account on Ricky and restore your backup. Let us know if we can help in any way.

Posted

I'd like to become a donor. Please tell me how.

 

On 8/7/2018 12:55 PM, Heliohost Support wrote:

> If you're a donor an admin can move your account for you. If you wish to move your account to Ricky for free you'll need to create your new account on Ricky and restore your backup. Let us know if we can help in any way.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=33832

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

  • 2 weeks later...
Posted

The hosting account or the forum account (or both)?

 

The hosting account is technically already deleted because it's archived, but your username/email/domain are still reserved for it. If you want to reuse the username/email/domain, let me know and I'll clean it up. Otherwise there's no action necessary.

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