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Posted

Username: omagash, Server: Tommy, Main domain: ulog.cf

 

I've read in the forums that in order to have a less hassle account reset,

I would need a replacement invite coming from Heliohost.

 

username: omagash

Posted

Please check your email for an invite. I've removed your domain from your old account and suspended that account since you cannot have two accounts. If you would like me to fully delete it, please let me know and I can do that.

  • 2 weeks later...
Posted

Yes, please cancel the old one. It would seem the suspension instead of

deletion made me unable to use my addon domain (ulink.gq)--to my new

account--which

was assigned to the old account as well.

 

On Tue, Aug 21, 2018 at 8:19 PM Heliohost Support

wrote:

 

> Please check your email for an invite. I've removed your domain from your

> old account and suspended that account since you cannot have two accounts.

> If you would like me to fully delete it, please let me know and I can do

> that.

>

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=34005

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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