[HH#703125] Recover account (Need Help)

[HelioHost]

Username: nacertns, Server: Ricky, Main domain: ergonomicsoft.heliohost.org

 

Hello,

I have download my backup file but i cant recover to my account nor create

new account with same domain name : lightsoft.heliohost.org

 

user : nacertn

email : nacer.tnsi@gmail.com

 

could you help me please.

 

Regards

 

______________________________________________________________________________

Mr. TOUNSI Nacer

Ingenieur en informatique

[Luigi123]

This is your domain from your Ricky account:

 

http://ergonomicsoft.heliohost.org/

 

Login to cPanel, then use the feature called “Backup Wizard” to restored your backup files.

 

Let us know if you need any help.

[HelioHost]

Hello,

Thanks for reply,

Q: could I recover my old domain : http://lightsoft.heliohost.org/

on tommy ?

 

Best regards.

 

On Thu, 12 Sep 2019 at 02:35, Heliohost Support

wrote:

 

> This is your domain from your Ricky account:

> http://ergonomicsoft.heliohost.org/

> Login to cPanel, then use the feature called "Backup Wizard" to restored

> your backup files.

> Let us know if you need any help.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=36911

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

 

--

______________________________________________________________________________

Mr. TOUNSI Nacer

Ingenieur en informatique