HelioHost Posted February 6, 2020 Posted February 6, 2020 Username: N/A, Server: N/A, Main Domain: N/A Hi, My server IP address is not found.Even after connecting my DNS with Heliohost.Please help Regards.
Sn1F3rt Posted February 6, 2020 Posted February 6, 2020 What's the domain you're having problem with? 1
HelioHost Posted February 11, 2020 Author Posted February 11, 2020 the domain i am facing the issue with is http://www.dushyantkumar.com On Thu, Feb 6, 2020 at 2:39 PM Heliohost Support wrote: > What's the domain you're having problem with?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8517>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Sn1F3rt Posted February 11, 2020 Posted February 11, 2020 Server IP is definitely resolving as your nameservers are alright. It shows the domain is Queued and that should be done in sometime. https://dnschecker.org/?#A/www.dushyantkumar.com https://dnschecker.org/#NS/www.dushyantkumar.com
HelioHost Posted February 11, 2020 Author Posted February 11, 2020 Great, thanks for the update. On Tue, Feb 11, 2020 at 3:31 PM Heliohost Support wrote: > Server IP is definitely resolving as your nameservers are alright. It> shows the domain is Queued and that should be done in sometime.> https://dnschecker.org/?#A/www.dushyantkumar.com> https://dnschecker.org/#NS/www.dushyantkumar.com>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8517>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted February 11, 2020 Posted February 11, 2020 This domain is now working. If you're still seeing a queued page, please clear your cache.
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 But I am not able to login to cpanel ? On Tue, Feb 11, 2020, 5:50 PM Heliohost Support wrote: > Great, thanks for the update.> On Tue, Feb 11, 2020 at 3:31 PM Heliohost Support> wrote:> > Server IP is definitely resolving as your nameservers are alright. It> > shows the domain is Queued and that should be done in sometime.> > https://dnschecker.org/?#A/www.dushyantkumar.com> > https://dnschecker.org/#NS/www.dushyantkumar.com> >> > You may view the status of your ticket by visiting:> >> > https://www.helionet.org/index/index.php?showtopic8517> >> > Thank you,> > Heliohost support> > https://www.heliohost.org/> > https://www.helionet.org/> >> >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=38517>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted February 29, 2020 Posted February 29, 2020 Are you unable to login occasionally, or not at all ever? If login sometimes fails it's probably because the load is high on Johnny at the time. You can check Johnny's load with this image http://www.heliohost.org/load/server_load_j.gif Any value above 20 might make login fail. If you can never login, have you tried resetting your password?
HelioHost Posted February 29, 2020 Author Posted February 29, 2020 It worked. I am able to login nowThanks Johny On Sat, Feb 29, 2020, 8:22 AM Heliohost Support wrote: > Are you unable to login occasionally, or not at all ever? If login> sometimes fails it's probably because the load is high on Johnny at the> time. You can check Johnny's load with this image> > http://www.heliohost.org/load/server_load_j.gif> > Any value above 20 might make login fail. If you can never login, have you> tried resetting your password?>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic8517>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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