Jump to content

[Solved] Activation emails and invites never arrive


wolstech

Recommended Posts

Activation emails and invites aren't arriving for users. I just tried signing up using both Gmail and an Office 365 enterprise address and neither received it. They're not even going to spam. We also have several users who've reported similar:

 

https://www.helionet.org/index/topic/36033-hh728754-utf-8qie28099m-not-recived-confirmation-email/

 

https://www.helionet.org/index/topic/36028-hh498770-account-activation/

 

Any ideas?

Link to comment
Share on other sites

There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...