PCBSunbird Posted August 28, 2019 Share Posted August 28, 2019 Can't find the post I wrote this on, but was told I would manually be given a link to my site backup a few days ago (user is sunbird) as I am not getting an email link.Still have not received this.Please send toTLSRENTALS@SBCGLOBAL.NET Link to comment Share on other sites More sharing options...
wolstech Posted August 28, 2019 Share Posted August 28, 2019 The email has been resent to the address on file (which matched the one above). It should arrive from a gmail account with the subject "HelioHost Tommy Backup" Link to comment Share on other sites More sharing options...
PCBSunbird Posted August 28, 2019 Author Share Posted August 28, 2019 I just received it, but how to I unzip a gz file? Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 Use this tool to convert it into a zip file: https://convertio.co/tgz-zip/ and download the file. Now extracting the zip file is easy. Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 Use 7-Zip. I wouldn't trust those sites. 1 Link to comment Share on other sites More sharing options...
PCBSunbird Posted August 28, 2019 Author Share Posted August 28, 2019 Thank you and sorry for all the questions. What domains to I put on godaddy to point to johnny? Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 You mean our nameservers? It's ns1.heliohost.org and ns2.heliohost.org. Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 @flazepe: That doesn't mean that site isn't to be trusted. I use it for all my conversions and it's a good one. It's not that I don't recommend 7-zip but he'll have to install it. @PCBSunbird: Just point the domains you used to have on your previous account, to HelioHost nameservers. Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 I know. I used Convertio a lot but keep in mind that she's extracting a personal backup. Might as well take precaution.She only needed to install 7-Zip once. She can even download a portable version over at PortableApps. After that, she can use it to extract almost everything without downloading anything. Sorry if I sound triggered. Link to comment Share on other sites More sharing options...
Luigi123 Posted August 28, 2019 Share Posted August 28, 2019 Ahhhh, didn’t see this. Link to comment Share on other sites More sharing options...
PCBSunbird Posted August 28, 2019 Author Share Posted August 28, 2019 (edited) I moved everything into Johnny, but get the following message: Ahoy! You're seeing this page because the server responsible for hosting this website is currently out for repair. Repairs In ProgressWe're working to recover data and get this server back online as soon as possible.If you came from the internet and were expecting to see a website here, please check back later.If you're a webmaster hosting your site with HelioHost, please check our News forum for updates on repairs and any action you may need to take. If you have questions, feel free to ask us in our Customer Service forum. Sorry for any inconvenience this may have caused. Website is pcbsunbirdcondo.com Edited August 28, 2019 by PCBSunbird Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 A root admin has to remove your domain from the DNS cluster before you can use it again. It never showed any error since you set it as your primary domain (when signing up). Link to comment Share on other sites More sharing options...
PCBSunbird Posted August 28, 2019 Author Share Posted August 28, 2019 somebody from Helio? Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 Yep. A root admin like wolstech, Krydos or Byron. Link to comment Share on other sites More sharing options...
PCBSunbird Posted August 28, 2019 Author Share Posted August 28, 2019 will they see this or do I need to post this elsewhere? Link to comment Share on other sites More sharing options...
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